Communication Skills, Customer Support/Service, Detail Oriented, Interpersonal Skills, Mathematics, Multitasking, Organizational Skills, Presentation/Verbal Skills, Restaurant, Team Lead/Manager
As a customer greeter you hold a critical position as you are the first and last person our guests will see.
Your number one job priority is to consistently make a Good First Impression on all arriving guest by maintaining good eye contact and smiling when addressing all guests.
Responsibilities:
- Managing our team of dynamic hosts, hostesses and food runners
- Greeting guests in a friendly welcoming manner
- Coordinating serving sections and opening and closing duties
- Managing a wait-list
- Communicating wait times to guests
- Managing the seating chart
- Seating guests and distributing menus
- Cleaning tables and ensuring host area and restaurant is in order and clean
- Taking and distributing to-go orders for individuals and to-go delivery services
Qualities:
- Customer service experience and consistency
- People skills with compassion and empathy
- Professionalism and ability to remain calm
- Ability to plan and multi-task under pressure
- Organization and attention to detail
- Ability to plan and be proactive in carrying out planning
- Understanding of basic math
- Be high-energy with great verbal communication skills
- Understand what it is to be part of a team
Experience:
- 1-3 Years Experience as a Host/Hostess
- 1-3 Years Experience in Team Management
- 1-3 Years Experience in the Restaurant Industry
- Proven track record of success
P
PEERLESS HOSPITALITY CONCEPTS, INC.