Are you outgoing and do you have a track record of going the extra mile? Are you motivated and have the ability to work as a team? If you thrive on greeting guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome, then this is the job for you. Our hosts know that first impressions are everything. They provide a warm and friendly welcome when our guests arrive or call in with questions. As a host, you'll greet guests at the door, determine where they'd like to sit and guide them to their table while making casual conversation.
Responsibilities
Where You''ll Make an Impact
Main duties include greeting customers as they arrive at the facility and thank them for their patronage upon departure.
Should a party have special needs or request accommodations, the host ensures the group''s requirements are met.
Ensures compliance with all regulatory controls and the State Gaming Agency.
Answers the phones and taking messages/reservations.
Maintaining an accurate wait when necessary.
Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the company.
Qualifications
Skills You Will Need to Succeed
Must be RAMP certified.
Required to work nights, weekends, and/or holidays.
Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
Must be able to read, review and understand seating charts.
Basic mathematical skills are used frequently.
High school diploma or equivalent or equivalent work experience in a high volume, service focused environment.
Perks We Offer You
Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
Free Basic Life Insurance
Free Short Term & Long-Term Disability
Retirement Savings with Company Match
Generous Bonus Structure
Annual Merit/Goal Based Pay Increases
Leadership Skills Development & Mentorship Programs
Tuition Reimbursement
Free parking
Free food and discounted meals
Exclusive Discounts on Travel, Services, Goods and Entertainment
Physical Requirements
24/7 operation requiring extended hours and the ability and willingness meet the applicant's schedules when needed.
Casino is over 200,000 square feet and requires ability and energy to move about it with a true sense of urgency.
Handling, carrying or lifting items weighing up to 20 pounds.
Must be able to work in a smoke-filled environment.
Ability to stand for long periods of times without sitting or leaning
Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
Use of going up and down stairs multiple times per day and elevators
Life at Live!
24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.
Numbers & Facts
Location
Philadelphia, PA
Skills
Bussingunmatched
Casinosunmatched
Communication Skillsunmatched
Gamingunmatched
Leadershipunmatched
Lift/Move 20 Poundsunmatched
Maintain Complianceunmatched
Mathematicsunmatched
Mentoringunmatched
Regulatory Complianceunmatched
Restaurantunmatched
Sportsunmatched
Team Playerunmatched
Telephone Skillsunmatched
Tuition Reimbursementunmatched
Writing Skillsunmatched
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