This leader executes operational strategies and works closely with the Operation Leads to ensure that our Mission, Vision, and Core Values are the foundation on which we grow the business. This leader actively applies the 3 Fundamentals of Execution – Pursuing Mastery, Owning the Numbers, and Helping Others Win – in pursuit of operational goals within the restaurant. This leader actively coaches and supports the Trainers and Team Members, and ensures that they have the tools needed to execute their roles successfully.
Job Responsibilities:
Pursuing Mastery
Innovates new systems when needed to meet the Guest demand
Owning the Numbers
Understands our current state, our goals, and how to reach them
Helping Others Win
Develops future leaders
Skills & Requirements
The Team Lead must meet the following requirements:
1 year of Chick-fil-A leadership experience OR 3 years leadership experience in a fast paced, high pressure environment (references and resume are required).
Positive attitude
Exhibit the Core 4 with the Guest and team
Teamwork
Commitment to the Mission, Vision, and Core Values of the organization
Outstanding verbal and written communication skills
Excellent organizational skills
Excellent training and coaching skills
Solid problem-solving and leadership abilities
Gain a good understanding of all SOP’s, goals, and systems pertaining to the Restaurant
Average at least 45 hours per week
Available from 5:45 AM to 2:00 PM or 2:00 PM to 11:00 PM any day of the week, Monday - Saturday.
Reporting Structure
Reports directly to the Operations Lead
Perks & Benefits
Full Time = Greater than 32 hours per week.
Health, Dental, Vision, Life – Available after 1 year of employment. Available after 1 month of employment for Team Leads and above.
401K Contribution – Available after 1000 hours worked in the previous calendar year & 1 year of employment.
$10 food allowance per shift
Remarkable Futures Scholarships – True Inspiration™ Scholarship ($25,000) or Leadership Scholarship ($1,000 or $2,500).
Numbers & Facts
Location
Ladson, SC
Skills
Business Growthunmatched
Coachingunmatched
Communication Skillsunmatched
Leadershipunmatched
Operational Strategyunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Restaurantunmatched
Standard Operating Procedures (SOP)unmatched
Team Lead/Managerunmatched
Team Playerunmatched
Writing Skillsunmatched
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