Restaurant Maintenance Technician - Lubbock, TX

Welcome to Whataburger Careers!

Total Rewards:

• 5 weeks PTO on Day 1
• Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.
• Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts
• Flex Medical/Dependent Care Spending plan
• Company vehicle (take home for both work and personal use) with a company paid toll-management system
• Company gas card
• Tablet and Phone provided
• Bonus Program with 250% Upside Potential
• 11 PAID Holidays per year in addition to PTO
• Ongoing skills training
• Scholarship Program (Available for yourself or your dependents!)
• Whataburger Family Foundation (Hardship Grant Assistance)
• Career Advancement Opportunities
• Discounted meals and so much more!

Responsibilities:

• Troubleshoots, repairs, and maintains all Whataburger equipment, including heating, ventilation, and air conditioning (HVAC), cooking and beverage equipment and refrigerators.
• Communicates continuously and effectively with Maintenance Services Company (MSC) and restaurant leadership.
• Installs equipment in accordance with company safety procedures and follows safety protocols. Resolves electrical/mechanical problems; and informs appropriate management of potential inherent dangers with equipment.
• Responsible for restaurant interior and exterior maintenance to include basic carpentry and plumbing repairs and intermediate electrical repairs.
• Performs and documents quality repairs that meet the work order priority and customer Service Level Agreement (SLA).
• Keeps management advised on status of repair work, schedule and budget for capital expenditure projects in the assigned zone.
• Partners with the Restaurant Maintenance Supervisor to ensure all service work orders are successfully executed.
• Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.
• Evaluates and outsources work when cost and schedule effective. Reviews and approves work completed by 3rd party vendors. Acts as liaison between vendor and restaurant management.
• Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders.
• Assists with implementing changes to restaurant procedures and equipment intended to improve productivity, customer service and profitability.
• Complies with all national, state, and local regulatory requirements.
• Assumes additional responsibilities as assigned.

Education:

• High school diploma/GED equivalent or equivalent work experience

Experience:

• 1+ years field experience in the HVAC and commercial refrigeration (required)
• 1+ years work experience in commercial kitchen equipment repair or educational equivalent (required)

Professional Certification:

• Environmental Protection Agency (EPA) Certification or CFC Certification (required)
• HVAC State Certified License (preferred)
• State-licensed Mechanical Contractor or Journeymans license preferred (required in Oklahoma)
• Commercial Food Equipment Service Association (CFESA) Certification (preferred)

Working Conditions/Travel Requirements:

• Expected to work the necessary time to satisfactorily fulfill job responsibilities
• Must be able to report to work timely and as required by operational/business needs
• Must be able to work a full-time schedule and work outside of normal business hours when necessary
• Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations
• Must possess a valid drivers license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence

Physical:

• Must be able to stand, sit, or kneel for extended periods of time and carry up to 50 lbs.
• Must be able to work on ladders and roof tops