Restaurant Management Internship - Ballparks of America

RESTAURANT INTERNSHIP - Ballparks of America/Sho-Me

BPA SFM, LLC

LOCATION: Branson, MO

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: INTERNSHIP (NON-EXEMPT)

ABOUT THE COMPANY:

Ballparks of America and Sho-Me Baseball delivers the ultimate tournament experience for players, families, and coaches for Branson West, MO. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Ballparks of America and Sho-Me are managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

INTERNSHIP OVERVIEW:

The general purpose of this position is to rotate and train in all positions of the Food and Beverage Department. The intent of the F&B internship program is to allow the student practical work experience in the hospitality industry.

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Accountable for all training program tasks and project responsibilities as assigned
• Greets all guests and provides outstanding customer service
• Assist guests with cash, gift card, and credit card transactions
• Performs food-handling and service duties
• Answers questions relating to all F&B products
• Perform any other job-related duties as requested to include, but not limited to answering phones, administrative duties and assisting with meal period set up

MINIMUM REQUIREMENTS:

• Current student or graduated within the last year studying hospitality management, restaurant management or related degree
• Must have or be able to receive a Food Handlers Certificate
• Ability to meet deadlines and work with internal team members while maintaining a self-directed approach to ongoing projects
• Excellent verbal and written communication skills
• Strong interpersonal skills, work ethic, and professional demeanor
• Demonstrated commitment to customer service
• Able to demonstrate flexibility and adaptability in the workplace
• Available 40 hours per week, including nights, weekends, and game days

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to bend, reach, and lift 50 pounds
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend into awkward positions while performing job functions
• Workplace environment has intermittent noise, generally moderate in nature, but can be loud at times especially during competitions and events
• Exposure to heat, cold and other elements