Now Hiring: Front of House Manager – Upscale Restaurant Group
We are seeking an experienced and service-driven Front of House Manager to join our leadership team at one of the city’s most dynamic restaurant groups. This is a unique opportunity to manage day-to-day front-of-house operations across a high-volume, upscale restaurant while delivering elevated guest experiences and mentoring a strong service team.
What We’re Looking For:
- A polished, professional leader with at least 3 years of management experience in upscale or high-volume dining.
- Strong knowledge of hospitality standards, steps of service, and guest engagement.
- Experience with staffing, training, scheduling, and managing FOH teams.
- Skilled in handling guest relations, conflict resolution, and service recovery.
- Organized, detail-oriented, and calm under pressure.
- A hands-on manager with a "lead by example" mentality and positive attitude.
Key Responsibilities:
- Oversee all front-of-house operations during service.
- Ensure consistent, high-level service across all shifts.
- Coach and train staff to uphold brand and service standards.
- Manage floor plans, seating, guest flow, and reservation systems (experience with Resy preferred)
- Maintain a clean, professional, and welcoming environment at all times.
- Handle guest concerns with professionalism and efficiency.
- Support the General Manager and work collaboratively with the kitchen and bar teams.
Requirements:
- Bachelor's degree preferred but not required.
- 3+ years of FOH management experience in upscale dining.
- Proficient in POS systems, Microsoft Office, and reservation platforms (Resy a plus)
- Flexible schedule with availability on evenings, weekends, and holidays.
What We Offer:
- Competitive base salary + Performance-based Bonus structure.
- Comprehensive health and wellness benefits, including Medical, Dental, and Vision coverage.
- Opportunities for professional growth and advancement within the company.
- Paid Time Off: 2 weeks’ vacation and 5 sick days annually.
- Potential for sweat equity/partnership within the company.
- Dining allowance to enjoy experiences at any of our three restaurant locations.
If you're a motivated, hospitality-driven leader who’s passionate about creating unforgettable guest experiences, we invite you to apply.