Restaurant Manager

Upward Projects Holdings

Charlotte, NC

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JOB DETAILS

SKILLS

Beverages, Billing, Budget Management, Budget Reporting, Budgeting, Channel Management, Coaching, Event Management, Exceeded Sales Goal, Expense Reports, First Aid, Fitness, Furniture, Inventory Management, Leadership, Maintenance Services, Music, Pest Control, Preventative Maintenance, Profit & Loss Management, Restaurant, Safety Equipment, ServSafe Certification, Telehealth, Vendor/Supplier Management

LOCATION

Charlotte, NC

POSTED

1 day ago

Job Type

Full-time

Description

WHO WE ARE

We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to themoon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.

Be Authentic and Humble
Act with Integrity
Bring Good Energy
Achieve as a Team
Get Extraordinary Results
Inspire with Hospitality

ABOUT THE RESTAURANT MANAGER ROLE

The primary responsibilities of the Restaurant Manager are to create sincere and genuine connections with team members, guests, vendors, and members of the community. This position is responsible for directing, planning, implementing, and monitoring the functions of staff members to deliver positive memorable experiences, produce quality work, and efficiently use the company's resources to meet or exceed budgeted sales and profits.

TO BE SUCCESSFUL YOU MUST

Manage beverage ordering, pars, promotions, and cost control (COGs).
Conduct Bar Walks to audit wash lines, builds, and jigger use.
Maintain FOH inventory accuracy and support beverage P&L management.
Perform regular Facilities Walks and audits to uphold cleanliness, maintenance, and decor standards.
Oversee maintenance requests, invoicing, and vendor management through Service Channel.
Manage vendors for cleaning, linens, pest control, plants, and seasonal needs (heaters, mats, irrigation).
Maintain all furniture, equipment, umbrellas, heaters, lighting, and music systems.
Oversee store lighting, music ambiance, and ensure seasonal equipment is in place and functional.
Lead first aid and safety equipment checks; participate in Safety Committee.
Ensure execution and upkeep of menus, table talkers, and promotional marketing materials.
Maintain backstock and condition of glassware, smallwares, and printed materials.
Manage Preventative Maintenance (PM) and Repairs & Maintenance (R&M) budgets.
Provide updates and reporting on budget spend, project status, and area of responsibility at manager meetings.
Support hiring, scheduling, and development of service assistant and host teams.
Coach and train team members to uphold standards in lighting, music levels, and guest environment even in leadership's absence.

WHY YOU'LL LOVE BEING A RESTAURANT MANAGER

Recognition and rewards for your hard work
Generous meal benefit program
Access to Medical, Dental and Vision Benefits
Mental wellness and life event management program
Fitness discount program
Telehealth services
401K with company match
Paid time off and earned paid sick time
Company provided Holidays off
Company paid life, accidental, and long-term disability benefits.
Paid Parental Leave up to four weeks when eligible.
Competitive base compensation and potential annual 20% bonus paid quarterly

Requirements

The position requires 1 year of full-service restaurant Manager experience or 3-5 years of a lead or supervisory role in a restaurant.
Combined work experience and education will be considered in decisions.
Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.
Servsafe and Responsible Alcohol Service Certifications are required

Salary Description

$60,000 to $65,000 with 20% bonus potential

About the Company

Upward Projects Holdings

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