Restaurant Manager- Coinjock Marina Restaurant

The Front of House Restaurant General Manager is responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff following company policies, speaking with guests to address concerns or solve problems and creating work schedules for restaurant staff.

Essential Functions/Responsibilities:  

·       Ensures customer satisfaction with all aspects of the restaurant and dining experience.

·       Handles customer complaints, resolving issues in a diplomatic and courteous manner.

·       Ensures compliance with alcoholic beverage regulations.

·       Estimates food and beverage costs.

·       Manages inventory and purchases food and supplies.

·       Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.

·       Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.

·       Collaborates with chefs to develop appetizing menus.

·       Ensuring incoming staff complies with company policy

·       Training staff to follow restaurant procedures

·       Maintaining safety and food quality standards

·       Ordering food, linens, gloves and other supplies while staying within budget limitations

·       Supervising daily shift operations

·       Ensuring all end of day cash outs are correctly completed

·       Coordinating daily front- and back-of-house restaurant operations

·       Controlling operational costs and identifying ways to cut waste

·       Maintains sales records and tracks cash receipts.

·       Ensure compliance with safety, regulatory and sanitation policies

·       Performs other duties as assigned or required.

Required Education and Experience

·       High school diploma or equivalent required.

·       Bachelors degree in Business Administration; hospitality management or culinary schooling is a plus

·       Strong supervisory and leadership skills.

·       Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

·       Experience with food and beverage (F&B) knowledge

·       Familiarity with restaurant management software - Toast and Sling experience preferred

·       Strong leadership, motivational and people skills

·       Acute financial management skills

·       Proficient with Microsoft Office Suite or related software.

·       Credentials in health and safety training

Required Knowledge, Skills and Abilities:

·       Ability to exercise good judgment in evaluation situations and making decisions.

·       Strong supervisory and leadership skills.

·       Excellent interpersonal skills with a focus on customer service.

·       Excellent time management skills.

·       Excellent organizational skills and attention to detail.

·       Familiarity with food handling, safety, and other restaurant guidelines.

·       Enjoys working with the public to provide exceptional customer service

·       Adaptable to working in a fast-paced environment

·       Must have command of the English language

Physical Demands: Physical abilities required for job.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

·       Able to stand for extended periods of time (90 percent of shift).

·       Ability to bend, stoop, lift, rotate, reach

·       Ability to lift 50 pounds

·       Frequent walking, reaching, bending, turning, and stooping

·       Normal vision and hearing ranges required.

Work Environment

·       Work tasks will be performed in a kitchen/restaurant environment