Fine Dining Steakhouse
Are you passionate about creating unforgettable dining experiences through flawless execution, genuine hospitality, and uncompromising attention to detail?
We are seeking an experienced Restaurant Manager to help lead the front-of-house team at one of the area's premier fine dining steakhouses. This is an opportunity for a hospitality professional who believes every guest interaction matters and understands that excellence is found in the smallest details.
The ideal candidate thrives in a luxury dining environment where elevated service, impeccable standards, and personalized guest experiences are expected every day. You'll lead by example, inspire a culture of professionalism, and ensure every service is executed with precision.
What You'll Do
Deliver Exceptional Guest Experiences
- Create memorable dining experiences by anticipating guest needs and delivering personalized, genuine hospitality.
- Build lasting relationships with guests through thoughtful service and attention to every detail.
- Resolve guest concerns with professionalism, urgency, and grace while consistently exceeding expectations.
- Ensure every guest leaves feeling welcomed, appreciated, and eager to return.
Lead Flawless Fine Dining Service
- Execute every service with precision, ensuring each shift reflects the highest standards of luxury hospitality.
- Coach and develop the team on flawless steps of service, tableside etiquette, wine presentation, menu knowledge, and professional guest interaction.
- Maintain exceptional dining room presentation, cleanliness, ambiance, and attention to detail throughout every service.
- Lead pre-shift meetings focused on service excellence, menu features, guest notes, and daily expectations.
Inspire and Develop the Team
- Lead, mentor, and coach servers, bartenders, hosts, support staff, and supervisors to perform at the highest level.
- Foster a culture built on accountability, teamwork, professionalism, and continuous improvement.
- Provide ongoing training that reinforces consistency, confidence, and exceptional hospitality.
- Lead by example with a hands-on approach during every service.
Drive Operational Excellence
- Assist the General Manager with daily restaurant operations, scheduling, staffing, and service execution.
- Ensure seamless reservation management, efficient seating strategies, and personalized VIP guest experiences.
- Maintain uncompromising standards for food quality, presentation, timing, cleanliness, and service consistency.
- Conduct regular inspections to ensure every detail reflects the restaurant's commitment to excellence.
Support Business Performance
- Help achieve financial goals through labor management, inventory oversight, cost control, and operational efficiency.
- Support initiatives that increase guest satisfaction, repeat business, wine sales, and average guest check.
- Monitor key performance metrics while maintaining exceptional hospitality standards.
Maintain Safety & Compliance
- Ensure full compliance with health, sanitation, food safety, and workplace safety standards.
- Maintain accurate operational documentation and uphold all company policies and procedures.
What We're Looking For
- Minimum of 2 years of management experience in an upscale, luxury, or fine dining restaurant.
- Proven success leading high-performing hospitality teams in a service-driven environment.
- Passion for hospitality and delivering extraordinary guest experiences.
- Extensive knowledge of fine dining service standards, wine service, tableside presentation, and etiquette.
- Exceptional leadership, coaching, and team development skills.
- Outstanding communication, organization, and problem-solving abilities.
- Professional presence with meticulous attention to detail.
- Ability to remain calm, composed, and decisive in a fast-paced environment.
- Experience with POS systems, reservation platforms, and restaurant management software.
- Flexible availability, including evenings, weekends, and holidays.
What We Offer
- Competitive Salary
- Comprehensive Health Benefits
- 401(k)
- Paid Time Off
- Direct Deposit
- Employee Dining Discounts
- Career Growth & Advancement Opportunities
- A culture committed to excellence, teamwork, and professional development
If you're a hospitality professional who believes perfection is achieved through consistency, discipline, and genuine care for every guest, we'd love to meet you.
Bring your passion for hospitality, your commitment to flawless service, and your dedication to excellence to a restaurant where every detail matters.