• Grand Rapids, MI
    14 days ago

    Job Description

    Concord Hospitality is seeking a dynamic Restaurant Manager to lead our food and beverage team, delivering exceptional guest experiences while meeting operational and financial goals. This role ensures quality, consistency, and service excellence in all areas of the restaurant.

    Key Responsibilities:

    • Deliver friendly, professional service and maintain high standards of food quality, presentation, and guest satisfaction
    • Ensure meals are served promptly, with proper portioning, plating, and temperature
    • Train, mentor, and develop staff in service sequence, product knowledge, and performance expectations
    • Lead daily service briefings and ongoing staff development programs
    • Monitor daily restaurant performance and provide coaching, feedback, and evaluations
    • Collaborate with the Chef on food production, quality, and presentation
    • Oversee selection, pricing, and procurement of beverages, including wine and liquor
    • Assist in financial planning, budgeting, and achieving restaurant sales and cost goals
    • Execute marketing initiatives, enhance guest experience, and identify revenue opportunities
    • Maintain labor management and cost controls in line with financial objectives

    Requirements:

    • Experience in restaurant management, hospitality, or food and beverage operations
    • Strong leadership, communication, and organizational skills
    • Commitment to guest satisfaction and team development

    Why Concord?

    We offer competitive wages and a comprehensive benefits package for full-time associates, including:

    • Medical, dental, vision, life, and disability insurance
    • 401(k) with company match
    • Tuition assistance
    • Discounted stays at Concord managed hotels
    • Training, development, and career advancement opportunities

    Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. At Concord, we value our associates, support growth, and create a fun, engaging work environment.

    Inspire greatness in your team

    Encourage and support team members to reach their full potential

    Create a work environment that is a Great Place to Work for ALL

    Lead with integrity, transparency, respect, and professionalism

    Care for your team, and their families

    We are Concord!

    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."

    Numbers & Facts

    LocationGrand Rapids, MI

    Skills

    • Beveragesunmatched
    • Budget Managementunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Cook Dishesunmatched
    • Cost Controlunmatched
    • Diversityunmatched
    • Financial Planningunmatched
    • Food Deliveryunmatched
    • Food Presentationunmatched
    • Food Productionunmatched
    • Food Qualityunmatched
    • Food and Beverage Industryunmatched
    • Hotel Managementunmatched
    • Leadershipunmatched
    • Marketingunmatched
    • Mentoringunmatched
    • Organizational Skillsunmatched
    • Performance Analysisunmatched
    • Plating Processesunmatched
    • Pricingunmatched
    • Professional Servicesunmatched
    • Profit & Lossunmatched
    • Purchasing/Procurementunmatched
    • Restaurantunmatched
    • Salesunmatched
    • Staff Developmentunmatched
    • Team Buildingunmatched
    • Tuition Feesunmatched

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