Administrative Skills, Beverages, Coaching, Disciplinary Action, Event Management, Food Services, Food and Beverage Industry, Operations Management, Performance Reviews, Point of Sale (POS) Systems, Procedure Development, Production Schedule, Profit & Loss, Restaurant, Revenue Growth, Sales Training, Systems Maintenance, Up-Selling, Vendor/Supplier Management, Workplace Issues
Outlet Operational Responsibilities:
- Assist with training of all food service and bar staff
- Assist with production of schedule for twenty eight Atlantic/Thoreau’s
- Responsible for all daily service operation.
- Maintain tight control of dining reservations book – Open Table
- Assist with supervision of any events in the Private Dining Room
- Coordinate closing of outlets with other food & beverage managers
- Attend daily BEO meetings and periodical staff meeting
- Develop the twenty eight Atlantic/Thoreau’s team to minimize turnover
- Assist with hiring when applicable
- Implement systems and controls to ensure profitability of department. Manage flatware, glassware, linen and china inventories and the protection of assets
- Supervise bar operation and ensure beverage control standards are met.
- Act as a coach for all food service and bar staff.
- Individually train all new members of the team, including servers, hostesses, assistant servers
- Assist with administrative tasks like menus and POS system updates
- Responsible for supply management in coordination with twenty eight Atlantic GM
- Discipline staff according to WI guidelines.
- Maximize revenues in both outlets, introduce staff incentives, train up selling techniques
- Assist with pre-meals, communicate issues to staff and listen to staff issues.
- Perform staff reviews.
Guest Relations Responsibilities:
- Departmental leader for resorts Customer Intimacy Program
- Establish outlet procedures for all special occasions
- Work closely with Executive Office to ensure all VIP reservations are handled accordingly
- Work closely with outlet management to promote heroic acts and encourage participation
- Establish new and innovative heroic acts for the department
- Work towards a pre-arrival program for all special occasions in twenty eight Atlantic
Salary: $1,400 - $1,700 per week based on experience and qualifications
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EOS Hospitality Wequassett Employee LLC