Restaurant Manager - Hilton Hawaiian Village Waikiki Beach Resort

Hilton Worldwide Holdings Inc
  • Honolulu, HI
    20 days ago

    Job Description

    Exceptional Hospitality Starts with You

    Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Restaurant Manager, you're not just managing daily operations for one of our hotel dining outlets - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

    This role is responsible for coordinating outlets food service, support staff for the restaurant, retail market, and in room dining to ensure high quality products and exceptional guest service. They will oversee high volume operations (600 covers for breakfast), managing a union workforce, staffing, scheduling, and delivering a high level of operational standard.

    Ideal candidate will possess the following:

    • Food and Beverage leadership experience is preferred.
    • Previous experience with high volume operations is required for this role is critical for this role.
    • Experience working in a unionized workplace ideally within hotels is highly desired.

    Join an Award-Winning Workplace Culture

    At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

    Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

    Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

    Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

    What It Takes to Make the Stay

    At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

    A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    Here''s what you''ll do during a typical day:

    • Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
    • Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience
    • Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
    • Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability
    • Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence
    • Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

    Here''s what you''ll do during a typical day:

    • Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
    • Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience
    • Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
    • Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability
    • Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence
    • Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

    Numbers & Facts

    LocationHonolulu, HI

    Skills

    • Blogunmatched
    • Budgetingunmatched
    • Coachingunmatched
    • Continuous Improvementunmatched
    • Cost Controlunmatched
    • Food Servicesunmatched
    • Food and Beverage Industryunmatched
    • Identify Issuesunmatched
    • Interviewing Skillsunmatched
    • Inventory Costsunmatched
    • Inventory Managementunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Marketingunmatched
    • Marketing Strategyunmatched
    • Mentoringunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Performance Analysisunmatched
    • Performance Reviewsunmatched
    • Problem Solving Skillsunmatched
    • Procedure Implementationunmatched
    • Profit & Lossunmatched
    • Promotional Programsunmatched
    • Regulationsunmatched
    • Regulatory Complianceunmatched
    • Restaurantunmatched
    • Retailunmatched
    • Revenue Growthunmatched
    • Safety Complianceunmatched
    • Salesunmatched
    • Sanitationunmatched
    • Team Playerunmatched
    • Up-Sellingunmatched
    • Workforce Managementunmatched

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