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Restaurant Manager

Battleground Country Club

Manalapan Township, New Jersey

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JOB DETAILS
SALARY
$60,000–$65,000
SKILLS
Accident and Emergency, Accounting, Budgeting, Bussing, CPR Certification, Cleaning Equipment, Cook Dishes, Credit Cards, Customer Support/Service, Develop and Maintain Customers, Emergency Procedures, Equipment Maintenance/Repair, Event Management, Facilities Management, Food Services, Food and Beverage Industry, Housekeeping/Cleaning, Inventory Management, Legal, Operational Improvement, Operations, Operations Management, Order Processing, Outbound Marketing, People Management, Plan Meetings, Printing, Procedure Development, Purchasing/Procurement, Reporting Skills, Resolve Customer Issues, Restaurant, Revenue Growth, Safety/Work Safety, Sanitation, System Operations
LOCATION
Manalapan Township, New Jersey
POSTED
6 days ago
Reports to: Director of Food and Beverage.

PRIMARY RESPONSIBILITIES:
Restaurant manager is responsible for supervising the daily operations of all Dining room, Pavilion, Grille room, and Monmouth room service, assuring a high standard of appearance, hospitality and service of personnel. This includes monitoring the cleanliness of dining room and kitchen facilities, supervising, training, and scheduling dining room staff within budgetary restraints; and parameters of the law, and ultimately developing and implementing programs to increase sales with the goal of achieving repeat business and higher check averages.
 
Yearly Accounting Activities: 
  • Ensures maximum security and safety in all areas.
  • Ensures that regular inventories are conducted of the restaurant, bars, liquor room and cage.
  • Sets standard of professionalism, cleanliness and ensures courteous service to customers.
  • Ensures that company and statutory hygiene standards are maintained in all areas.
  • To be fully aware of trends in the industry and improvement of the operation.
  • Ensures that staffing levels are correct and to agreed standards.
  • Assists in promoting and marketing of the Club, on or off premises.
  • Ensures that service staff members are well trained, and are correctly dressed. 
  • Maintains an accurate list of employee’s and employee information.
 
Weekly Accounting Activities:
  • Ensures that an effective table reservation system is in operation.
  • Circulates throughout all restaurants maintaining high customer and staff profile.
  • Ensures that food service orders are executed promptly and efficiently
  • Ensures that regular On-the-Job Training is taking place according to the set standards including TIPS, CPR, Serve-safe.
  • Attends to customer complaints.
  • Ensures that table appointments, including table arrangements are completed.
  • Orders any needed inventory (linens, coffee, wine, liquor, beer, snack food products, supplies).
  • Provides appropriate reports concerning food, beverages or services.
  • Collects staff availability and creates schedule according to weekly needs.
  • Monitors dining room labor and supplies budget; makes adjustments as necessary to achieve financial goals.
  • Ensures that all employees have uniforms, nametags, utensils, etc necessary for their position.
  • Maintains log of inventory changes in restaurants, bars, liquor room and cages.
  • Check that credit card machines were properly batched.
 
Monthly Accounting Activities:
  • Suggests menu and helps guests plan menu in conjunction with the Chef.
  • Ensures that regular inventories of bars, restaurant and liquor cage are conducted and that rules regarding procedure and maintenance are followed.
  • Ensures that staffing levels are correct and to agreed standards.
  • Ensures that all areas of the restaurants are clean and well maintained.
 
Daily Accounting Activities:
  • Schedules staff and plans room set up based upon anticipated guest counts and client needs.
  • Takes reservations and checks table reservation schedule.
  • Develops and maintains the guest dining room reservation system.
  • Greets and seats members and guests.
  • Inspects all linens and tables daily for proper appearance.
  • Carefully supervises wait-staff to help assure proper service; pours water, takes orders, runs food, and busses tables when necessary.
  • Inspects dining room employees to ensure that they are in proper and clean uniforms at all times.
  • Hires, trains and supervises dining room staff.
  • Issue and log any requested gift certificates for the restaurant.
  • Receives and handles complaints concerning food, beverages or services.
  • Serves as liaison between the dining room and kitchen staff.
  • Assures that all side work is accomplished, and all cleaning of equipment and storage areas is completed according to schedule.
  • Directs pre-meal meetings with dining room personnel. Relays information and policy changes and briefs personnel. IE: Menu changes, Specials, Etc.
  • Assures the correct appearance, cleanliness and proper set up of the dining rooms. Checks the maintenance of all equipment in the dining room and reports deficiencies.
  • Promotes the club social event facilities to all members.
  • Helps guests arrange luncheons, meetings, dinners, and other social events; obtains pertinent information needed for guest planning.
  • Transmits necessary information to and conducts event planning with production, serving and housekeeping staffs; arranges for printing of menu, specials, drink specials and procuring decorations and entertainment.
  • Prepare a floor plan for room set-up for special functions, oversees personnel scheduling for special functions and help supervise service personnel.
  • Oversees scheduling of periodic food and beverage service employee meetings to assure correct interpretation of club policies.
  • Makes suggestions about improvements in dining room procedures and layout.
  • Maintains control of food and beverage checks. Checks dining tickets.
  • Coordinates with bar to determine which drinks and liquors are in the greatest demand.
  • Assures that the dining room and other club areas are secure at the end of the business day.
  • Keeps an inventory of dining room items including silverware, coffee pots, water pitchers, salt and pepper holders and sugar caddies.
  • Develops and implements an ongoing marketing program to increase dining room business.
  • Assures that all safety, accident and emergency policies and procedures are in place and consistently followed.
  • Inspects dining room and food pick-up areas for sanitation and safety concerns.
  • Performs lock up procedures.

About the Company

B

Battleground Country Club

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