Supervise and coordinate all FOH and BOH activities. Oversee guest services and resolve customer and employee issues immediately. Ensure a high quality of food preparation. Train and manage all restaurant staff. Create and adjust staff schedules to meet restaurant needs. Adhere to all safety and sanitation regulations. Daily inventories and ordering from multiple purveyors. Opening and Closing of the restaurant
JOB DUTIES:
Manage and oversee the entire restaurant operation
Deliver exceptional guest services
Ensuring guest satisfaction
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead staff
Develop and train staff
Hire new employees
Terminate employees when necessary
Training and evaluating staff performance
Manage food/liquor cost, forecast requirements, and maintain inventory
Manage restaurant supplies including small wares
Control costs and minimize waste
Create and nurture a positive working environment
Implement innovative strategies to improve productivity, sales, and food quality
Manage labor cost by ensuring proper staffing
JOB REQUIREMENTS:
Ideally, prior experience as a Restaurant Manager or similar role
Ideally prior experience in customer service management
Extensive food and wine knowledge
Basic understanding of computers and spreadsheets
Familiarity with restaurant management software
Strong leadership, motivational, and people skills
Good financial management skills
Critical thinking and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Complete our short application today!
Numbers & Facts
Location
Newark, DE
Job Type
Full-time
Skills
Communication Skillsunmatched
Cook Dishesunmatched
Cost Controlunmatched
Cost Forecastingunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Employee Terminationsunmatched
Financial Managementunmatched
Food Qualityunmatched
Health Insuranceunmatched
Hospitality and Tourismunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Leadershipunmatched
People Managementunmatched
Performance Reviewsunmatched
Problem Solving Skillsunmatched
Productivity Managementunmatched
Regulationsunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
Salesunmatched
Sanitationunmatched
Service Deliveryunmatched
Spreadsheetsunmatched
Staff Trainingunmatched
Team Playerunmatched
Time Managementunmatched
Training/Teachingunmatched
Vision Planunmatched
Workplace Issuesunmatched
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