Summary
The Restaurant Manager is responsible for leading all aspects of the restaurant operations bringing an entrepreneurial mindset to significantly grow restaurant revenue. With a focus on the Taco Time NW Mission, the Restaurant Manager will develop a culture of engagement and excellence, motivating the team and working with them to scale the business to its maximum potential while maintaining a best-in-class guest experience.
Essential Functions and Key Position Accountabilities
Operational Leadership
Lead day-to-day restaurant operations for a high-volume, fast-paced environment.
Ensure consistent execution of all operational standards in food quality, speed of service, cleanliness, and safety.
Utilize data and reporting to make informed decisions on scheduling, labor, inventory, COGS, and other controllable expenses.
Financial Performance
Create and execute a vision to scale the business to a $5M+ operation .
Develop and execute strategies to increase sales, improve margins, and optimize profitability.
Monitor performance metrics and adjust plans quickly aligning with the company mission to meet operational objectives.
People Leadership
Lead, coach, and develop a large team (25+ team members, depending on volume).
Recruit, retain, and train top talent to meet the demands of a high-volume restaurant.
Mentor and build a pipeline of future leaders, including Assistant Managers and Shift Leaders.
Foster a culture of engagement, accountability, recognition, and continuous improvement.
Guest Experience & Brand Stewardship
Deliver an exceptional guest experience through high-quality service and operational consistency.
Ensure the restaurant reflects company values, hospitality standards, and brand mission.
Serve as the public face of the restaurant within the community.
Strategic Growth & Innovation
Possesses an entrepreneurial mindset to identify opportunities to grow revenue that may not be currently optimized.
Provide insights and feedback to leadership on operational challenges and innovations.
Performs other related duties and projects, as assigned.
Minimum Qualifications
EDUCATION
LICENSURE/CERTIFICATION
EXPERIENCE
KNOWLEDGE/SKILLS/ABILITIES
Communication
Requires ability to communicate effectively in English both verbally and in writing
Ability to follow appropriate communication channels
Ability to read interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Exceptional written, verbal, and interpersonal communication skills required
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Team Building/Interpersonal Skills
Demonstrates competency by maintaining positive, collaborative, and constructive interpersonal relationships
Understands and practices the principles of effective teamwork
Ability to develop and lead a team
Work Prioritization/Flexibility/Adaptability
Demonstrates ability to prioritize work assignments and meet productivity and quality standards
Adapts easily to changes in work assignments and environment, is willing to assume additional responsibility and learn new procedures
Effective organizational and analytical skills
Computer/Office Skills
Ability to use standard office equipment including computers, telephones, copiers and fax machines
Intermediate proficiency with MS Office products including Word, Excel and Outlook required
Proficient keyboarding skills required
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio and percent and to draw and interpret bar graphs
Leadership
Train, Treat, Repeat
Leaders have the ability to develop leaders, train them, and treat them like gold. They recognize strengths, improve on weaknesses and are wiling to give autonomy to those that excel. They take the role of coach and teacher seriously and realize that in order to raise the bar they must elevate every member of their team. Leaders treat others with respect that cannot be denied and will be reciprocated with a team full of peers that work for each other. Leaders train their teams well enough so that they can go on and excel anywhere they choose for employment and treat them well enough that they don't want to
Lead from the front
Leaders are not afraid to get their hands dirty. They pay attention, listen closely, speak directly, and treat others respectfully. They are self-aware and admit shortfalls even when it can be uncomfortable. Leaders are humble and do not believe their team is above anything. They compare their teams to the best and strive to be the team that others strive to be
Be a Taco Time Leader
Leaders always have the big picture in mind. They don't sacrifice the good of the company for the satisfaction of short-term victories. They represent themselves as the face of the entire company not just themselves or their individual teams. They are never better than the job at hand and always willing to do what is best for the company