Our thriving, high-volume quick service restaurant is seeking an experienced Operations Manager to serve as a frontline leader of people, systems, and results. This is a role for someone who measures their own success by how well the people around them perform.
What You'll Do
People Leadership & Development - Coach and develop team members and shift leaders through real-time feedback, observation, and consistent follow-up
Shift & Operational Leadership - Serve as Manager on Duty, owning real-time decisions that protect the guest experience and keep operations running smoothly
Performance Analysis & Problem Solving - Track and analyze operational trends across service times, guest experience, labor, and productivity
Labor & Scheduling - Monitor labor productivity throughout each shift and support leaders in striking the right balance between efficiency and team wellbeing
What You Bring
3+ years of management experience in quick service or fast casual
ServSafe certification or ability to obtain within first 90 days
Bilingual fluency in English and Spanish strongly preferred
Ability to work a flexible schedule including days, evenings, and weekends