divh2Restaurant Manager/h2pThe IHOP Restaurant Manager reports directly to their General Manager. The manager directly supervises IHOP restaurants employees. His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOPs standards of quality and service./ppRequirements and Responsibilities:/pulliExecuting annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurants current operations plan/liliDeveloping and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organization/liliManaging the restaurant floor, focusing on regular contact with guests. Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits./liliEnsuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP in these areas./liliCarrying out supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems./liliCompleting all required reports and paperwork accurately and on time. Maintaining personnel files with appropriate employment and legal documents./liliAvailable to work days, nights and weekends/li/ulpBenefits:/pulliCompetitive Pay/liliFlexible Hours/liliPaid Training/liliReal Advancement Opportunities/liliNational Restaurant Association Apprentice Program which earns College Credits/liliPaid Vacation/liliRegular Performance Reviews with pay increases/liliMeal Program/liliFamily Meal Discounts/liliFull Insurance/liliBob Leonard Scholarship Program/liliPaid Holidays/liliPaid Weekly/Direct Deposit/li/ul/div