Chick-fil-A in Bloomingdale, IL is seeking a passionate and driven marketing professional to grow total restaurant sales. This role will ambassador the Chick-fil-A brand in the community, collaborate with the local Owner/Operator and corporate Marketing Consultant to devise sales strategy, and lead a small team to execute sales strategy.
This is a restaurant-based position with frequent local travel to partner and customer locations for meetings, deliveries, and events. Full or Part-Time work is available. In the case of a full-time position, up to 50% of hours will be supplemented with work in restaurant operations.
Qualifications
- Cares deeply for the five core customers (guests, team, community, brand, self) and encourages those behaviors in others
- Oriented toward growth, in the spirit of inspiring people to become the best versions of themselves
- Brings positive energy to every interaction and has a natural ability to connect with others
- Exhibits ownership within role and embraces problems as they arise
- Ability to develop others by delegating responsibilities and coaching them toward growth
- Anticipates 90 days into the future and plans effectively to achieve results, anticipates challenges and creates contingencies to insure outcome success
- Manages time and effort to execute responsibilities and achieve outcomes
- Develops self inside and outside of the restaurant
- Willingness to resolve conflict with team members, shift leaders, and directors urgently
- Basic understanding of restaurant operations and a willingness to engage in operations when necessary
- Familiarity with the Chick-fil-A brand
- Availability to work evenings and weekends to support marketing events
Responsibilities
- Cares for our community by stewarding existing relationships and growing new relationships with businesses, medical facilities, schools, and non-profits
- Leads planning and execution of the restaurant sales strategy to grow total restaurant sales through increased transactions, check average, and growth in the catering channel
- Manages Marketing budget by tracking monthly spend, including: discounts, offer redemptions, team wages, and marketing supplies
- Develops and cares for a Marketing team to support catering, events, and social media by having ICNU conversation with those who exhibit warm hospitality and contagious energy
- Leads menu rollout process by educating Leaders and Team Members, coordinating sampling efforts, and executing POP/Menu Board changes
- Partners with the Front of House team to grow menu knowledge, suggestive selling, and other in-restaurant marketing behaviors
- Manages Facebook / Instagram pages, responds to guest concerns and ensures content represents the brand and our store’s identity
- Cares for Marketing team by giving timely feedback, regularly communicating and connecting personally
- Partners with Operational Directors and Scheduler to communicate resource needs, specifically product and labor needs at least two weeks in advance of a marketing activity
- Serves as point of contact for recurring catering orders / ADP’s and large catering orders. Coordinates a plan with Operational Directors.
- Splits time with operations up to 50% of the time in FOH or BOH to help serve guests and to grow influence.
- Meets and actively communicates in weekly one-on-ones with the Operator or Senior Director
Work schedule
- 8 hour shift
- Weekend availability
- Day shift
- Night shift
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Mileage reimbursement
- Referral program
- 401(k)