Restaurant Server - AM

Castle Hot Springs
  • Morristown, Tennessee
    30+ days ago

    Job Description

    Restaurant Server - AM

    Salary Range:
    $68,000.00 To 70,000.00 Annually

    This is for an AM shift 6:30 am - 3:00 pm
     
    Position Summary: To work within the framework of a quality Food and Beverage service team.  To serve food to our guests in a personable, courteous, and professional manner ensuring a positive dining experience. Impeccable grooming standards are essential. This position is not strictly a server role, and will be required at times to cover the host and food runner roles as well.
     
    We are located north of Lake Pleasant.

    Responsibilities include:
    • Being thoroughly familiar with all standards of proper service etiquette and adhering to these standards throughout our guests' dining experience. 
    • Know all menu items including ingredients, preparation, required condiments, key descriptors, and potential allergies.
    • Ability to accurately and efficiently take orders from guests and expedite as soon as prepared from the kitchen (keep constant watch over “ticket times”). 
    • Ability to communicate effectively with the kitchen line and management staff. 
    • Complete end-of-service procedures. 
    • Knowledge of all liquor laws as well as company and departmental policies regarding the consumption of alcoholic beverages.
    • Ability to service a five-table station during typical service demand.  
    • Have a strong working knowledge of the Micros POS system and other check processing procedures for dining room service.  
    • Able to help other employees with their questions and process discounts while still maintaining their assigned section. 
    • Complete closing paperwork; check the accuracy of all discounts and comps, make sure appropriate information is filled out and signatures are obtained.
    • Attend all scheduled staff meetings and supplemental training sessions

    Specific job knowledge, skill, and ability:

    The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
    • Previous food and beverage experience is required.
    • Good physical condition in order to lift moderate weights and remain on feet for a prolonged period of time.
    • A sincere desire to provide the utmost in guest service.
    • Solid interpersonal and communication skills.        
    • Pleasant personality to effectively deal with guests' questions and service, and to contribute to the overall atmosphere and guest experience.
    • Good teamwork with fellow employees. Strong attention to detail a must.
    • Well-groomed appearance according to company standards.
    • Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.
    Appearance Requirements:
    • Proper professional attire is required by following appearance guidelines as set in the Employee Handbook.
    • Part of the Uniform will be provided by the company.
    • Appearance must always be neat, clean, and professional.
    County Legal Requirements:
    • Must possess a valid Yavapai County Health Dept. Food Handlers card to be kept on file. 
    • Must have completed County & State Liquor training.  
    Benefits: 
    • Medical Insurance 
    • Dental Insurance 
    • Vision Insurance 
    • Company-Paid Life Insurance 
    • Company-Paid Long Term Disability 
    • Direct Deposit 
    • Flexible Spending Account
    • 401k with Company Match
    • Employee Shuttle/Carpool Incentives

    Numbers & Facts

    LocationMorristown, Tennessee
    Websitehttps://www.castlehotsprings.com

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