Communication Skills, English Language, Equipment Maintenance/Repair, Food Services, Food and Beverage Industry, Leadership, Restaurant, Revenue Growth, Sales, Telephone Skills, Up-Selling, YouTube
Restaurant Server AM
Title: |
AM Restaurant Server |
Job Description: |
Ensure and serve guests with an elevated experience demonstrating menu knowledge, sales ability, and "our story". |
Typical Work Conditions: |
Restaurant or other outlet. |
Equipment Used: |
Trays, various dishes, glassware, flatware, room service equipment, and other food and beverage service items. |
Knowledge/Training: |
- Candidate must be fluent in English and demonstrate an ability to communicate clearly with guests and associates.
- Experience required.
- Must have basic knowledge of beer, wine and spirits and be familiar with menu items.
- Must demonstrate the ability to upsell and drive revenue.
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Essential Tasks: |
- Provide superior table service to the guest per Hotel standards.
- Upsell items that generate additional revenue for the restaurant while satisfying the guest.
- Complete all payment transactions per hotel policies and procedures.
- Perform duties per shift including setup and cleanup.
- Clean and reset tables per standard.
- Replenish buffet with hot and cold items as needed (when applicable).
- Seat guests.
- Serve room service orders per Hotel standards and guidelines.
- Familiarize with open table to input reservations according to standard.
- Answer phones within 2 rings.
- Participate and attend pre-shift meetings or huddles.
- Execute other duties as assigned by managers/supervisors.
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Other desired skills: |
- Flexibility
- Comfortable with making empowered financial decisions.
- Able to work within a team.
- Leadership mentality.
- Ownership
- Ability to create memorable moments for your guests.
- Able to work in a fast-paced environment.
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www.youtube.com
https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be
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