Computer Skills, Emergency Procedures, Food Delivery, Food Presentation, Food Services, Food and Beverage Industry, Ingredient Preparation, Lift/Move 35 Pounds, Order Processing, Recycling, Regulations, Restaurant, Revenue/Sales Reporting, Safety Compliance, Safety Process, Sales, Sanitation, Training/Teaching, Tuition Reimbursement, Waitressing
Located steps from Vanderbilt University, Loews Nashville Hotel at Vanderbilt Plaza offers a refined Midtown stay blending signature service with boutique-style amenities. With locally inspired design, elevated dining, and personalized comfort, it delivers an authentic, relaxed Nashville experience just moments from top attractions.
Proudly named to the 2025 Top Workplaces list, Loews Nashville is an ideal choice for those seeking a workplace that is genuinely Nashville and soulfully inspired.
Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2025 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you!
What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Holidays and Vacation after 6 months of employment, Paid Bereavement
- Pet Insurance and Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Free onsite parking and discounted bus passes
- Complimentary meals
- Community volunteer opportunities
- Team Member Hotel Rates, other discounts, perks and more
Job Specific
- Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance
- Sets up assigned station with all required supplies, "Mis en Place"
- Greets guests in a polite professional manner according to Loews standards
- Suggestively sells menu items to guests so as to enhance the dining experience
- Records all aspects of guests order accurately and enters guest orders into POS terminal
- Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
- Monitors preparation of individual courses to ensure proper flow
- Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered
- Serves all food and beverage items professionally, according to Loews Standards
- Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
- Prepares and presents accurate, complete guest check
- Collects monies due and or applies charges to guest account using POS terminal
- Completes end of shift revenue report and cash deposit
- Performs all side work duties as assigned by manager/supervisor
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualifications
- One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment
- Thorough knowledge of food terminology, food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
- Ability to work flexible schedule to include weekends and holidays