Job Summary:
The Server Assistant will not only take coffee and food orders but perform a combination of duties in an efficient, quiet, and effective manner which facilitates food service and thereby provides a positive impression for the guest.
Supervisory Responsibilities:
Duties & Responsibilities:
- Brewing and making coffee beverages as ordered.
- Stock the pastries at the start of the shift and replenish them as needed throughout the shift.
- Ringing up orders on the computerized system.
- Maintaining cleanliness of the espresso bar and surrounding areas at all times.
- Stocking cream, milk, sugar, napkins, stirrers, and supplies to par level at the start of the day, replenish as needed throughout the shift and prior to the end of the shift.
- Complete the food and beverage requisition for the following day by the end of each daily shift.
- Be available and greet all guests upon visiting the espresso bar.
- Carries dirty dishes from the dining room to the kitchen as needed.
- Replaces soiled table linens and set tables with silverware and glassware after each guest.
- Replenishes supply of clean linens, silverware, glassware, and dishes in the dining room.
- Supplies service bar with plates, soup cups, and utensils.
- Serves iced water, iced tea, and coffee to patrons.
- Assists servers by carrying trays from the kitchen, showing dessert trays to guests, and running drink orders.
- Supplement the bus help in clearing and resetting the tables.
- Perform all assigned side work, including replenishing condiments and restocking side stands.
- Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
- Performs other related duties as assigned.
Required Skills & Abilities:
- Excellent written and verbal communication skills.
- Excellent organizational skills and attention to detail with the ability to remember, recite and promote a variety of menu items.
- Excellent customer service skills.
Education & Experience:
- High school diploma or equivalent preferred.
Physical Requirements:
- Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.