Restaurant Server

INDIAN PREFERENCE POLICY: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC. Section 472).


POSITION:                         SERVER
DEPARTMENT:                  RESTAURANT
REPORTS TO:                   FOOD & BEVERAGE DIRECTOR
PAY RATE:                         $15.00/HOUR
 

QUALIFICATIONS:

• Must pass pre-employment drug test and qualify for a gaming license
• Good people skills, customer driven, sense customer needs, promote positive dining experience
• Must be able to stand and exert fast-paced mobility for periods of up to four hours
• Good coordination; be able to bend, kneel and have the ability to lift up to 25 pounds
• Must have prior experience as a Food Server/Waiter/Waitress

DUTIES AND RESPONSIBILITIES:     

• Responsible for greeting and serving customers in a timely, courteous and professional manner
• Inform customers of specials, making suggestions and answering questions regarding food, beverages and service
• Solicit food and beverage orders from customers and relay orders to culinary and beverage staff
• Communicate with culinary and beverage staff and coordinate the entire station to ensure customer satisfaction
• Serve courses promptly while ensuring the proper presentation
• Monitor diners to ensure that customer expectations are exceeded and accommodate any additional requests
• Total guest check, refer customers to the cashier, or process payment for the customer
• Assist with stocking workstation, removing soiled dishes and resetting tables
• All duties as assigned

PUBLIC RELATIONS:
Important attributes of any employee of the Havasu Landing Casino & Hotel, along with the official performance of duties, are personal appearance and public relations.  Each employee is expected to make every effort to be well-informed about the casino and hotel, pleasant, courteous, and cooperative, and to act in a manner to command the respect of co-workers and all other personnel.  An optimistic attitude, patience, and tolerance will help each employee in nearly all situations at the casino.

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.