Why Were Here We believe heartfelt human connections make peoples lives better. Especially the people who work here. Our founder Bill Kimpton rebelled against impersonal generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect from the heart. That was the goal then and it is still our purpose today. Your work here has meaning. Youre here to improve the lives of coworkers guests owners communities and together we make that happen. Its what drives all that we do. Every day you can improve lives in your own unique way and you can expect the same in return. It all starts with you. How Were Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981 and it shines through to this day. It all flows from you. The lively rebellious genuine you - with your diverse background talents experiences and plucky personality - is fully welcome and celebrated here. Because we know that when people can be themselves at work they shine. Thats what we seek out and celebrate. Its people of all kinds who share a knack for creativity and self-leadership. People who dont need to be told what to do to get things done. People who have an innate passion for making others lives better. It adds up to a work environment thats a bit quirky irreverent exciting uncommon empowering and downright exceptional. Guests feel it youll feel it too. What Youll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual courteous efficient and accurate manner. Youll act as an advocate for the restaurant be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. Some of your responsibilities include Provide support and assistance when possible to your team while keeping all areas clean dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Receive and take guest orders process in POS system quickly and accurately. Prepare and serve meal accompaniments to guests. Learn and maintain product knowledge of the food wine and beverage menus as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience if there are any complaints relay them to management. Perform sidework. Open bottled wine for guests wine service. Perform setup and breakdown of various stations i.e. deli dessert coffee espresso. Assist with setting and bussing tables taking to-go orders seating guests and answering phones as needed. Attend all company and restaurant required trainings and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certifications if applicable. Able to prioritize multiple tasks in a dynamic environment. Able to learn retain and present product menu and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule able to work evenings weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind we encourage each of our employees to understand accept and celebrate differences among people. That includes different personalities lifestyles work styles education and experience. We also welcome and embrace people of all races ethnicities ages religions physical abilities sexual orientation gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.