Live! by Loews - St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates, other discounts, perks and more
What We're Looking For
The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant's atmosphere, guest satisfaction, and overall success.
Who You Are
- Service-focused professional with strong communication skills
- Confident in menu knowledge and offering thoughtful recommendations
- Detail-oriented and organized during busy service periods
- Personable, warm, and committed to elevating the guest experience
- Collaborative teammate with a positive, solutions-focused mindset
- Veterans and military spouses are encouraged to apply.
What You Will Do
- Greet guests promptly and present menus with confidence
- Take accurate food and beverage orders, including dietary preferences
- Serve food and beverages efficiently while ensuring quality and presentation
- Check back with guests to ensure satisfaction throughout their visit
- Process payments accurately using POS systems
- Maintain thorough menu knowledge to offer recommendations
- Communicate guest needs or special requests to the kitchen or bar
- Keep tables and surrounding areas clean, tidy, and stocked
- Assist with opening, closing, and restocking duties
- Support team members to ensure timely and coordinated service
- Address guest concerns professionally and escalate when needed
- Regular attendance in conformance with standards
- May be required to work varying schedules to reflect business needs
- Required to attend all mandatory training sessions and meetings
- Perform other duties as assigned
Your Qualifications Include:
Required:
- Previous restaurant or hospitality experience
- Strong guest service and communication skills
- Ability to stand, bend, and lift up to 40-50 pounds as needed
Preferred:
- Experience with POS systems
- High School Diploma or equivalent