Restaurant Server | Part Time | PPL Center (Chickie's & Pete's)

Restaurant Server | Part-Time | PPL Center (Chickie's & Pete's) in Allentown, Pennsylvania | Careers at PPL Center

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Restaurant Server | Part-Time | PPL Center (Chickie's & Pete's)

Location US-PA-Allentown

Job Post Information* : Posted Date 16 hours ago(7/15/2026 8:52 AM)

Job ID 2026-33191

Location Name PPL Center

Category Food & Beverage Management

Type Regular Part-Time

Location : Location US-PA-Allentown

Job Post Information* : External Company Name Oak View Group

Job Post Information* : External Company URL https://www.oakviewgroup.com/

Location : Postal Code 18101

Location : Address 701 Hamilton Street

Job Post Information* : Post End Date 10/16/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Restaraunt Server interacts with guests while following our service standards, takes guest orders, and delivers food and beverages. This position ensures the quality of the food and that the overall guest experience is excellent. Also responsible for bussing and cleaning their own tables as well as all billing and payment processing.

This role will pay an hourly rate of $2.83 and is tip eligible.

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until October 16, 2026.

About the Venue

PPL Center is a state-of-the-art multipurpose arena in downtown Allentown, PA, and home of the Lehigh Valley Phantoms. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest event venue.

The amenities-packed PPL Center hosts more than 150 events each year, offering something for everyone, including the Lehigh Valley Phantoms, the AHL affiliate of the NHL Philadelphia Flyers, live concerts, family shows, trade shows, youth sports, high school and collegiate events, conferences, graduations, and so many more.

Chickie's & Pete's is a full-service bar and restaurant located within PPL Center, serving lunch Tuesday through Friday and open for events.

Responsibilities

• Greet guests in a friendly, professional manner
• Provide education about Chickie's style of service, the food and beverage menus, how menu items are prepared, the ingredients used, and the different cooking methods.
• Ensure menu, food preparation, and ingredient knowledge in order to address guests' food allergy concerns and questions.
• Smile and maintain a positive attitude at all times
• Perform light food preparation duties when needed
• Follow all Chickie's & Pete's service standards, including up-selling
• Inform guests of daily specials
• Check food and beverages for quality and presentation, following menu builds, before serving
• Serve food and beverages to guests
• Check ID''s to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
• Recognize signs of intoxication and handle alcohol-related situations effectively; keep management informed when situations arise regarding intoxicated guests/refusal of service
• Provide food and drink recommendations to guests
• Receive guest payments and process transactions
• Sincerely thank all guests, make them aware of upcoming specials or events and invite them back for another visit soon
• Clear, clean, and reset tables promptly according to proper sanitation standards
• Ensure all condiments and napkin dispensers are clean and well-stocked
• Respond appropriately to guest complaints and bring any issues to the attention of management
• Perform marketing and other promotional services as needed
• Complete beginning, change, and end of shift side duties
• Understand the importance of speed of service and act with sense of urgency when performing job tasks
• Attend all scheduled employee meetings
• Additional tasks as assigned by management

Qualifications

• High school diploma or equivalent preferred
• 1+ years of experience serving in a fast-paced, high-volume environment
• Previous cash handling experience preferred
• Ability to learn to operate a cash register and corresponding system accurately
• Possess valid food handling certificate and RAMP certification if required by state and federal regulations (or be willing to obtain one within a 60-day time frame from date of hire)
• Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers, management staff, volunteers and guests
• Ability to work a flexible schedule including nights, weekends, some holidays, and long hours
• Ability to prioritize tasks in a fast-paced environment
• Must perform physical activities in a variety of environmental conditions that require moderate strength, including cleaning, climbing, lifting, walking, balancing, and handling of materials.
• Must be able to stand for long periods of time.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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