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Restaurant Shift Lead

El Pollo Loco - Juan Tabo Blvd., Alburquerque

Alburquerque, NM

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JOB DETAILS
SALARY
$14–$16 Per Hour
SKILLS
Administrative Skills, Coaching, Communication Skills, Computer Systems, Customer Experience, Disciplinary Action, Email Technology, English Language, Establish Priorities, Food Safety, Human Resources, Inventory Reports, Leadership, Maintain Compliance, Mathematics, Mentoring, Physical Demands, Presentation/Verbal Skills, Product Safety, Restaurant, Revenue/Sales Reporting, ServSafe Certification, State Laws and Regulations, Team Lead/Manager, Writing Skills
LOCATION
Alburquerque, NM
POSTED
10 days ago
Your path begins here at El Pollo Loco An opportunity to start your career as a leader. Supervise assigned shifts while developing skills to become a restaurant manager. Our Shift Leaders are provided with development classes and have access to many levels of management and the leadership team for mentorship. Practice your team building skills, problem solving/decision making and strengthen your guest service skills. An opportunity to start your career as a leader. Supervise assigned shifts while developing skills to become a restaurant manager. Our Shift Leaders are provided with development classes and have access to many levels of management and the leadership team for mentorship. Practice your team building skills, problem solving/decision making and strengthen your guest service skills. Salary: $14.00 - $16.00 per hour Restaurant Shift Lead is generally as a full time or part time restaurant job. Requirements/Responsibilities Restaurant Shift LeadResponsibilities/Duties: * Provides direction to crew members to ensure the shift is prioritizing the business needs. * Ensures the assigned shift meets all company expectations including but not limited to restaurant cleanliness, guest service experience, speed of service, and product quality. * Assists in the training of crew members of policies and procedures, emphasizing the importance of food safety, crew/guest safety, product quality, restaurant cleanliness and exceptional guest service. * Coaches and takes appropriate disciplinary actions with the support of the General Manager. * Maintains a positive and professional work relationship with the team to foster a positive workplace environment. Must report crew member issues to the appropriate party, General Manager, District Leader, Human Resources, etc. * Completes a series of administrative tasks including but not limited to cash handling, conducting product inventories, reporting of sales/speed of service/inventory variances and more. * Ensures compliance of state laws during the shift such as meal break timing and harassment prevention. * Assists in product ordering and receiving from vendors. Physical Requirements: * Must be able to stand and walk for a long period of time. * Exposure to heat, steam, smoke and cold. * Must have a high level of mobility and flexibility. * Must be able to bend, reach, kneel, grasp, wipe and scoop. Qualification Standards: * Must have a ServSafe Certificate. * Must be 18 years of age or older. * High School diploma or equivalent is preferred. * Written and verbal English communication skill, second language is a plus. * Must have a minimum of 6 months El Pollo Loco crew member experience or 1 or more years of restaurant supervision experience. * Must have a basic understanding of computer systems such as email use and reaching various websites. * Must have basic math skills. Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to your success at this job. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

About the Company

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El Pollo Loco - Juan Tabo Blvd., Alburquerque

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