The pay for this position starts at $13.50/hr + Tips
Summary of Position
You will oversee restaurant operations during your shifts, ensuring quality service, team coordination, and customer satisfaction. You’ll support the restaurant owner by guiding staff, handling customer issues, managing cash, and ensuring the smooth flow of restaurant operations.
Duties and Responsibilities
· Supervise team members during shifts, ensuring high levels of productivity and service
· Ensure proper food preparation, portioning, and presentation are followed
· Maintain cleanliness, organization, and safety of the restaurant at all times
· Handle customer complaints or issues professionally and ensure customer satisfaction
· Handle employee conflicts professionally and ensure a positive work environment
· Handle employee tardiness or call-ins and enforce policy
· Assist in managing inventory and stock during shifts
· Train and support new employees, promoting a team-oriented environment
· Monitor cash handling procedures and ensure transactions are accurate
· Ensure compliance with health and safety regulation
· Follow equipment maintenance schedules
· Uphold our core values and train, model, and coach them
Qualifications
· 1+ years of experience in the restaurant industry, preferably in a supervisory or leadership role
· Strong interpersonal and communication skills
· Ability to manage a team in a fast-paced environment
· Excellent problem-solving and conflict-resolution abilities
· Flexibility to work nights, weekends, and holidays
· Ability to stand for extended periods and lift 40 lbs
· ServSafe Food Handler certification or equivalent (you have 3 months to get certified)