Restaurant Shift Leader

Job Summary - Restaurant Supervisor

Job purpose of Shift Supervisor in the restaurant operations and service; ensure that orders are accurately prepared and delivered in a timely manner according to company standards. Assist with ordering supplies; ensure that guest checks are handled accurately, efficiently and in compliance with company policies and procedures. Observe and direct 3-4 employees on shift and ensure all guests are greeted instantly and treated with professionalism, patience and “people-first” attitude.

•Ensure That Restaurant is Fully Set Up for Business

-Cash tray has been initialized/ finalized for the day

-Store front is clean and looks presentable/ready for service

--Music turned on at appropriate level throughout shift depending on noise level

- Ensure Servers Side work list is posted & stations are fully stocked with proper supplies (POS, Online food ordering apps, Togo, expo window, any promos)

-Front entry way is clean including outside in front of the restaurant

-Check for any burnt-out lights or anything not working properly, make a log and or change the bulb.

-Restaurant is properly heated/cooled and ambiance is suitable

-Can open or close store.

•Effective Communication with Team

-Daily specials (soups, drink, food, etc.) have been communicated to team and written on specials board

-Successfully implements cashier cuts in a timely fashion to ensure restaurant is maximizing labor dollars in conjunction with business demand

-Ensure all food coming out of kitchen is to standards, adequate portioning and presentation while communicating to BOH team when food needs extra attention

- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety

--Consistently creates a teamwork atmosphere with hands on leadership and responsibility throughout shift

-Aware, monitors and reacts to business fluctuation in that service is smooth and seamless

•POS & Cash Handling

-Can perform all discounts, comps and voids MUST be done according to company policy

-Can perform proper cash handling procedures are followed according to company policy

At Clifford's, our team of dedicated individuals enjoys a vibrant work experience. With cozy indoor seating for 16 and an outdoor patio for 20, our dynamic atmosphere mirrors the camaraderie among our staff. Join us for a job that's as satisfying as crafting our signature fried chicken and fish!