Restaurant Shift Manager

Joe Louis Southern Kitchen

  • Detroit, MI
  • 5 days ago
  • $50,000 Per Year
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Skills

  • Coachingunmatched
  • Communication Skillsunmatched
  • Conflict Resolutionunmatched
  • Corporate Policiesunmatched
  • Food Qualityunmatched
  • Food Safetyunmatched
  • Food and Beverage Industryunmatched
  • Leadershipunmatched
  • Operational Communicationsunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Restaurantunmatched
  • Safety/Work Safetyunmatched
  • ServSafe Certificationunmatched
  • Staff Trainingunmatched
  • Training/Teachingunmatched

Description

Joe Louis Southern Kitchen is seeking an experienced, energetic Shift Manager to help lead daily restaurant operations while delivering outstanding guest experiences. As a key member of our leadership team, you ll oversee front-of-house operations, support the kitchen, coach team members, and ensure every shift reflects the hospitality and operational excellence our brand is known for.

Key Responsibilities

  • Lead restaurant operations during assigned shifts.
  • Ensure exceptional guest service and food quality.
  • Supervise, coach, and motivate front-of-house team members.
  • Conduct pre-shift meetings and assign daily responsibilities.
  • Monitor labor, ticket times, and overall shift performance.
  • Resolve guest concerns professionally and efficiently.
  • Approve discounts, comps, and voids according to company policy.
  • Perform opening and closing manager duties, including cash handling and daily reports.
  • Maintain cleanliness, food safety, and company operating standards.
  • Communicate operational issues and opportunities to the General Manager.
  • Assist with employee training and development.
Qualifications

Required

  • Minimum 2 years of restaurant leadership experience in a full-service restaurant.
  • Strong leadership, communication, and organizational skills.
  • Excellent guest service and conflict-resolution abilities.
  • Ability to thrive in a fast-paced environment.
  • Flexible availability, including weekends and holidays.
Preferred

  • Experience with Toast POS and Restaurant365.
  • Brunch or high-volume restaurant experience.
  • ServSafe Certification (or willingness to obtain).

Numbers & Facts

LocationDetroit, MI
Salary$50,000 Per Year

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