Restaurant Supervisor at Five Steakhouse

Schulte Hospitality Group is seeking a dynamic service-oriented Restaurant Supervisor to join our team.

Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team.

Whats in it for you

When you join Schulte Hospitality Group, youll be part of a team committed to an inclusive employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people.

Schulte Hospitality Group Benefits

Schulte Hospitality Group provides a rewarding, fun, and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company, and a robust benefit package, including but not limited to:

• Work Today, Get Paid today with Daily Pay
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one
• Multiple Health Insurance and Life Insurance options
• 401k Plan with Company Match
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace
• Discounts on event tickets, electronics, gym memberships, and more

Our Company

Schulte Hospitality Group is a leading third-party management company with deep multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restaurateurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG, and Hyatt, as well as many unique independent boutique and lifestyle properties and restaurants.

Job Duties and Responsibilities

• Displays thorough understanding of venues, menu specials, promotions, operations, layout, hours, location, and area attractions.
• Follows company policies, procedures, and programs.
• Responsible for daily restaurant operations.
• Directly supervising hosts, servers, bartenders, bar backs, and bussers.
• Follows the employment process for all hourly associates, including training, corrective measures, and disciplining.
• Assists in the training and development of all hourly associates.
• Works closely with all managers to identify needs and provide appropriate training to associates with management and supervisory potential.
• Maintains close contact with the Restaurant General Manager to keep abreast of planned functions, room occupancy, maintenance needs, and problems, and to coordinate activities.
• Maintains a customer-first mentality by ensuring quality of service, food, beverage, ambiance, and atmosphere, and resolves customer complaints.
• Opens and Closes out associates and ensures associates are performing opening and closing duties at the end of the shift. Also approves associates closing checkouts for accuracy.
• Inspect restaurant daily to ensure that housekeeping, sanitation, security, and safety standards are met.
• Reports all repairs or recommends repairs to the Restaurant GM.
• Directs and assigns restaurant employees as needed to ensure all aspects of service meet operational standards.
• Immediately and respectfully resolves guest requests.
• Perform various other duties as assigned.

Education and Experience

• Minimum of High School education
• Minimum of two (2) years in restaurant/bar experience leading shifts without supervision
• Certification in bartending preferred
• Alcohol awareness certification preferred

Knowledge, Skills, and Abilities

• Ability to communicate effectively verbally
• Team player
• Ability to exceed expectations of guests and team members
• Ability to multi-task
• Ability to work flexible hours and shifts
• Knowledge of local alcohol serving practices and standards
• Knowledge of federal and state labor laws, as well as local health and sanitation laws and regulations

Hiring Process

The hiring process may consist of a phone interview, managers interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Companys Paid Time Off policy.

Equal Opportunity Employer

Schulte Hospitality Group is an Equal Opportunity Employer.