We are the Augusta Marriott at the Convention Center located in downtown Augusta, Georgia. We have an award winning Italian restaurant called Augustino's. We have not only been voted Best Business Lunch and Best Steak in the Augusta market but also rank in the top of the Marriott Brand. Come be a part of a great restaurant concept and team!
We are seeking a dynamic team leader for our 3 meal restaurant, bar and in-room dining. This person will work 5 day shifts from 5:45am-3pm or 3-11pm on a weekly basis with occasionally taking a mid-shift. The person will be the floor manager in charge on their shift. The position reports to the Restaurant Manager. We are open 24/7/365 so the Supervisor must be able to work weekends and holidays as well. Overview: As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant while delivering exceptional guest experiences. You will oversee daily operations, manage staff, and uphold quality standards to maintain the restaurant's reputation for excellence. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a passion for the hospitality industry.
Responsibilities:
Team Leadership:
Lead and motivate restaurant staff to provide excellent customer service.
Assign duties to ensure efficient operation.
Conduct regular staff meetings to communicate goals, policies, and procedures.
Provide training and guidance to new hires and ongoing coaching to existing team members.
Guest Satisfaction:
Monitor guest feedback and address any issues or concerns promptly.
Ensure that guests receive prompt and courteous service at all times.
Maintain a welcoming atmosphere and handle guest inquiries or complaints professionally.
Implement strategies to enhance the overall guest experience and satisfaction.
Operational Management:
Oversee daily operations, including opening and closing procedures.
Monitor inventory levels and place orders for supplies as needed.
Ensure compliance with health and safety regulations and sanitation standards.
Conduct regular inspections of the dining area, kitchen, and restrooms to maintain cleanliness and organization.
Performance Management:
Recognize and reward outstanding performance and address any performance issues or disciplinary matters.
Foster a positive work environment that promotes teamwork and collaboration.
Financial Management:
Monitor sales and expenses to ensure profitability.
Implement cost-control measures to optimize efficiency and minimize waste.
Prepare and analyze financial reports, including revenue projections and budget forecasts.
The ideal candidate will have:
Previous experience in a supervisory role within the hospitality industry
High school diploma
Knowledge of restaurant operations, including food and beverage service, sanitation, and safety protocols.
Ability to solve problems and deal with guest issues successfully Physical Requirements:
Ability to stand and walk for extended periods
Lift and carry up to 50 pounds
Work in a crowded and noisy environment
Our applicant system is electronic. We do review all applications however we will only contact candidates that best match our qualifications for screening or interviews. PLEASE WATCH YOUR EMAILS ONCE YOU APPLY FOR FURTHER DETAILS. Thank you for your interest!
Numbers & Facts
Location
Augusta, GA
Job Type
Full-time
Skills
Analysis Skillsunmatched
Budget Forecastingunmatched
Coachingunmatched
Computer Skillsunmatched
Cost Controlunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Email Technologyunmatched
Expense Trackingunmatched
Financial Analysisunmatched
Financial Managementunmatched
Financial Reportingunmatched
Food Servicesunmatched
Food and Beverage Industryunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Hospitality and Tourismunmatched
Inventory Levelsunmatched
Leadershipunmatched
Lift/Move 50 Poundsunmatched
Maintain Complianceunmatched
Operationsunmatched
Operations Managementunmatched
Order Suppliesunmatched
People Managementunmatched
Performance Managementunmatched
Physical Demandsunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Quality Metricsunmatched
Regulationsunmatched
Restaurantunmatched
Revenue Forecastingunmatched
Safety Complianceunmatched
Safety/Work Safetyunmatched
Salesunmatched
Sanitationunmatched
Staff Motivationunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Training/Teachingunmatched
Vision Planunmatched
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