Bartending, Communication Skills, Compensation and Benefits, Customer Relations, Customer Support/Service, Diversity, Interpersonal Skills, Mathematics, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Restaurant, Retail, Training Program, Training/Teaching
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Restaurant Supervisor (hourly) – Tower of the Americas
About Us: Tower of the Americas is a 750-foot observation tower-restaurant located in the heart of San Antonio, offering breathtaking views of the city. Our retail store provides a variety of souvenirs and gifts that capture the essence of San Antonio. We are looking for enthusiastic and customer-focused individuals to join our team as Restaurant Team.
Job Summary: As a Restaurant Supervisor at Tower of the Americas, you will be responsible for providing exceptional customer service, maintaining a well-organized and visually appealing dining room, and assisting guests tableside. You will play a key role in creating a memorable dining experience for our guests.
What we offer you:
- Unparalleled training and development programs
- Generous employee discounts on dining, retail, amusements and hotels
- Flexible schedules
- Multiple benefit plans to suit your needs
- Paid time off or paid sick leave (based on location)
- Opportunities for advancement
- Community volunteer opportunities with Landry’s League
- Positive and respectful work environment where diversity is valued
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide menu knowledge and recommendations to customers.
- Greeting guests at the table.
- Maintain restaurant cleanliness and organization.
- Assist with servers, hosts, bartenders and bussers.
- Handle customer inquiries and resolve any issues promptly with management.
- Promote and upsell Tower of the Americas special promotions.
- Work the circle.
Qualifications:
- Previous restaurant supervisor or management experience.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic math skills and ability to handle cash transactions.
- Flexibility to work various shifts, including weekends and holidays.
- Passion for providing outstanding customer service.