Job Details
Job Ref: R26_0000000170 Location: 6600 E Independence Blvd, Charlotte, NC 28212 Category: Restaurant Team Member Employment Type: Part time
Job Summary
The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa Johns standards. Comply with Papa Johns uniform appearance and operations standards as defined in the Operations Manual PIZZAcademy Team Member Handbook and with federal state and local laws and ordinances.
Duties and Responsibilities
• Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do. • Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift, and completing all closing duties including cleaning at the end of each shift. • Enhance the companys image by complying with uniform and appearance standards. • Contribute to an atmosphere of teamwork, energy, and fun. • Accurately use the FOCUS System process, cash and/or credit card transactions. • Support sales efforts by suggestively selling to increase the check average when taking an order. • Protect the companys assets by maintaining organized, safe, and clean work areas, complying with safety and security standards at all times. • Responsible for quickly and accurately delivering food from the kitchen to customers vehicle. • Follow proper sanitation and food safety principles and ensure that the food is delivered hot to customers outdoors.
Education, Experience & Certifications
High School diploma or GED preferred Serv-Safe Local or State Food Service Certification preferred Successful and stable employment history If cross-trained as a delivery driver, must have a drivers license valid under the laws of the states where the team member works, acceptable motor vehicle record, proof of insurance, a satisfactory vehicle, and the ability to drive Bilingual in certain markets Non-exempt hourly position Provide additional documentation as required by individual states Must be 18 years of age or older to perform the following duties at Papa Johns pizza loading oven tending pizza cutting dough docking dishwashing and pizza delivery Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
Functional Skills
• Cash Management skills or Financial & Business Acumen • Planning & Prioritization (highest impact, highest value) • Communicates Effectively and Candidly • Process Improvement (Strive to continually improve)
Our Values
EVERYONE BELONGS - Diversity, Equity, Inclusion, and Teamwork DO THE RIGHT THING - Integrity, Character, and Community PEOPLE FIRST - Customer and Team member Focus INNOVATE TO WIN - Think Differently and Lead Change HAVE FUN - Its Pizza, It Has To Be Fun
Core Competencies
• CUSTOMER FOCUSED - Put the customers needs first • RESULTS DRIVEN - Commit to achieving objectives • INNOVATIVE MINDSET - Open to new ideas and ways of doing business • STRATEGIC THOUGHT LEADERSHIP - Engage in logical and systematic thinking • COLLABORATION - Work together in the most effective way
Papa Johns is an equal opportunity employer.
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