Restaurant Training Manager

Pizza Inn - Immediate Restaurant Training Manager Needed!

Are you passionate about creating a family like working environment? Do you enjoy developing highly skilled and dynamic teams? If yes, then you are the perfect fit for our team at Pizza Inn!

Join us as a Restaurant Training Manager and become our brand ambassador, ensuring our culture and standards are upheld at all times. You will play a vital role in planning, directing, and coordinating training programs for our organization, managers, and team members, empowering them to deliver excellence in line with our mission. This position will be a hybrid position between Training and Restaurant Management. 8-12 hours per week will be spent actively in the Training Manager role. The remaining hours will be spent in guest services and working with team members. This is not a full time office position.

Duties and Responsibilities

• Communicate effectively with scheduling and training manager to ensure team members are onboarded and trained properly.
• Actively supervise and monitor team member performance during peak periods.
• Assist team members with ticket changes, coupons and discounts.
• Hold pre-shift meetings, enforce and uphold all Pizza Inn Team Member Handbook policies.
• Create hiring plans for front-of-the-house and back-of-the-house team members
• Develop and deliver training programs to enhance employee skills and knowledge, including topics such as customer service, food safety, and leadership development
• Evaluate opportunities for Cross Training or Promotion of team members
• Schedule onboarding sessions and job-related trainings
• Assist with onboarding team members
• Develop training methods and skills for the team
• Manage training schedules and projects efficiently
• Conduct performance reviews and create development plans
• Facilitate in-restaurant and classroom-style training
• Evaluate and improve training programs
• Collaborate with cross-functional teams to develop training materials
• Provide operational support as needed

Qualifications

• Associate's degree in Business, Human Resources, Education, or related field preferred
• 5-10 years of work experience in the food industry
• Experience leading and working with teams
• Proficient in Google Drive, Microsoft Office, and Applicant Management Systems
• Excellent communication and interpersonal skills, with the ability to build strong relationships with employees and managers.

Key Competencies

• Team Development.
• Excellent presentation and writing skills.
• Strong organizational and performance management skills.
• Effective time management abilities.
• Ability to work independently and prioritize multiple tasks in a fast-paced environment.
• Demonstrated ability to handle confidential information with the utmost discretion and professionalism.
• Strong problem-solving and decision-making skills.

Physical Requirements

• Ability to stand for long periods
• Capability to lift up to 40 pounds

Physical

In conclusion, a Restaurant Training Manager plays a crucial role in ensuring the smooth operation of a restaurant's training department. They are responsible for a range of tasks, including training new employees, managing current team members leadership development and success, and ensuring compliance with training policies and procedures.

Location: Pizza Inn - Rocky Mount

If you are a motivated and talented individual looking to make a difference in the food & beverage industry, apply now and be a part of our fun and enthusiastic team at Pizza Inn!

In 1958, two Texas brothers opened the first Pizza Inn across from the Southern Methodist University campus in Dallas. As word spread of the restaurant’s exceptional pizza and friendly service, so did Pizza Inn locations across the Heartland. From 1960-1990, taste buds across the southeastern and southwestern U.S. were able to experience first-hand the made-from-scratch crispy, crackery Original Thin crust, and tangy signature sauce that are still hallmarks of the Pizza Inn brand today. For more than 60 years, Pizza Inn has prided ourselves on freshness and innovation, introducing the Taco Pizza in 1979, the first dessert “Pizzert” pizza in 1986 and the chain’s hallmark Bacon Cheeseburger Pizza by the 1990s. We’re still cooking up fresh ideas to this day and are committed to bringing our best pizza to the table, every time.

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