Restoration Crew Chief

SERVPRO of S Nashville/E Nashville, Madison, Goodlettsville

Lebanon, TN

JOB DETAILS
SKILLS
Background Investigation, Communication Skills, Dental Insurance, Documentation, Driver's License, Health Insurance, High School Diploma, Insurance, Insurance Regulations, Leadership, Lift/Move 50 Pounds, On Call, Organizational Skills, People Management, Problem Solving Skills, Regulatory Requirements, Team Player, Training/Teaching, Vision Plan
LOCATION
Lebanon, TN
POSTED
17 days ago
Benefits:
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • Bonus based on performance

Restoration Crew Chief– Servpro of Wilson County


Lead. Restore. Make a Real Impact.


When disaster strikes, Servpro of Wilson County is the team our community trusts. As a Restoration Crew Chief, you’re not just managing jobs — you’re leading the charge, inspiring your crew, and turning chaos into calm. 


This is your chance to step into a role where your leadership, grit, and expertise truly matter.


If you want a career with purpose, momentum, and the opportunity to grow into a powerhouse leader, this is where you belong.


What You’ll Do


Lead Projects That Matter


  • Take ownership of restoration and mitigation jobs from the moment you arrive on-site to the final walkthrough.
  • Build smart, effective restoration plans that get homes and businesses back on their feet quickly.
  • Keep every project running smoothly, safely, and aligned with SERVPRO® standards.
Lead and Inspire Your Crew


  • Train, coach, and motivate technicians to deliver exceptional results.
  • Set the tone for professionalism, teamwork, and safety.
  • Build a culture where people feel supported, challenged, and proud of their work.
Be the Face of SERVPRO®


  • Serve as the primary contact for clients, insurance representatives, and internal teams.
  • Communicate clearly, confidently, and compassionately — especially when customers are stressed.
  • Represent Servpro of Wilson County with integrity and professionalism.
Get Hands-On in the Field


  • Assist with water extraction, structural drying, fire and smoke cleanup, mold remediation, and more.
  • Ensure vehicles, tools, and equipment are clean, stocked, and ready for deployment.
Document with Precision


  • Capture moisture readings, equipment logs, photos, and job notes accurately.
  • Keep documentation organized and compliant with SERVPRO®, insurance, and regulatory requirements.
Respond When It Counts


  • Participate in the rotating on-call schedule.
  • Lead crews during after-hours emergencies and high-priority events.
What You Bring


  • High school diploma or GED
  • Valid driver’s license with a clean driving record
  • Ability to pass a background check
  • Current IICRC certifications (WRT, ASD, FSRT, AMRT)
  • At least 1 year of restoration or mitigation experience preferred
  • Leadership or supervisory experience is a strong advantage
  • Strong communication, organization, and problem-solving skills
  • A steady, confident presence in fast-moving situations
  • A passion for helping people rebuild their lives
Physical & Environmental Expectations


  • Ability to lift up to 50 pounds
  • Comfortable working in varied environments: confined spaces, heights, moisture, chemicals, strong odors, and loud conditions
  • Respirator use may be required
Schedule


  • Full-time: Monday–Friday, 7:45 a.m.–5:00 p.m.
  • Overtime, evenings, and weekends as needed — emergencies don’t wait

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

About the Company

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SERVPRO of S Nashville/E Nashville, Madison, Goodlettsville