Restoration Crew Lead

Servpro

Kingsport, Tennessee
30+ days ago

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Skills

Coachingunmatched
Communication Skillsunmatched
Constructionunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Equipment Maintenance/Repairunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Material Movingunmatched
Quality Controlunmatched
Safety/Work Safetyunmatched

Description

Benefits:

401(k)
401(k) matching
Health insurance
Opportunity for advancement

SERVPRO of Kingsport/Bristol is hiring a Restoration Crew Lead!Benefits:

Competitive compensation
Superior benefits
Paid training
Career progression
Personal and professional development and more!

As the front-line representative of the SERVPRO® brand, the Restoration Crew Lead demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

· Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control

· Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities

· Thoroughly document restoration projects to support the services provided

· Manage labor, equipment, and supply usage on assigned projects

· Communicate progress, problems, and important updates with internal team members.

· Verify all safety protocols are established and followed for workplace safety

· Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.

· Coach and train restoration technicians

Position Requirements

· High school diploma/GED

· Valid driver’s license

· At least 1 year of experience in cleaning, restoration, or construction

· IICRC certification a plus, not required

Skills/Physical Demands/Competencies

· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

· Ability to repetitively push/pull/lift/carry objects

· Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Numbers & Facts

Location

Kingsport, Tennessee

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