Restoration Crew Lead

SERVPRO of North/South Rock County/Racine County/Lake Geneva

Lake Geneva, WI

JOB DETAILS
SALARY
$18–$23 Per Hour
SKILLS
Asset Management, Communication Skills, Cost Control, Dental Insurance, Document Management, Documentation, Driver's License, Equipment Maintenance/Repair, File Management, Hazard Analysis, High School Diploma, Insurance, Lift/Move 100 Pounds, Lift/Move 50 Pounds, Marketing, Material Moving, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Procedure Implementation, Production Control, Production Costing, Production Management, Production Schedule, Project Control, Quality Control, Resolve Customer Issues, Safety Process, Safety/Work Safety, Sales, Telephone Skills, Up-Selling, Vision Plan, Warehousing, Willing to Travel
LOCATION
Lake Geneva, WI
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Company car
  • Dental insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Do you love helping people through difficult situations? Then don’t miss your chance to join our Franchise as a new Production/Cleaning Lead. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened"


Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.


Responsibilities:
Manage and complete jobs according to SERVPRO® processes per work order


Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish


Follow and enforce all safety procedures on the job site


Communicate and establish relationships with commercial, insurance, and residential customers


Explain processes and answer customer questions, as needed


Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met


Communicate clear expectations to Production Technicians and supervise their activities


Perform production processes as scheduled and ensure quality control


Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers


Resolve problems quickly as they arise


Manage job file documentation to ensure complete and accurate project details


Manage and control costs of production projects


Manage assets by protecting and using equipment and materials properly


Clean and maintain vehicles, equipment, warehouse, and office areas


Perform sales and marketing activities, including add-on sales and security checks


Walking and standing for long periods of time, driving, sitting, climbing


Qualifications:


Effective written and oral communication


High school diploma/GED


Ability to travel locally or out of state when necessary


Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance


Ability to climb ladders and work at ceiling heights


Ability to work in tight spaces (e.g., crawls spaces under buildings)


Repetitive pushing/pulling/lifting/carrying objects


Must have a valid drivers license


Ability to pass a background check


Professional appearance and great attitude


**Experience Preferred but can provide training for this position**


Benefits:


  • Paid vacation Paid holidays Competitive pay Overtime
  • Emergency bonuses Opportunity for advancement
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.


Job Type: Full-time


Benefits:


  • 401(k)
  • Dental insurance
  • Vision insurance
Schedule:


  • Monday to Friday
Compensation: $18.00 - $23.00 per hour

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

About the Company

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SERVPRO of North/South Rock County/Racine County/Lake Geneva