SERVPRO Team Allen is looking for a Restoration Production Manager who's done enough jobs to know how they should actually run and has the drive to make it happen every single time.
Brooklyn, NY (All 5 Boroughs) Full-Time Competitive + Profit ShareWe run six SERVPRO franchise licenses across all five NYC boroughs. Water, fire, mold, reconstruction — large losses, commercial buildings, residential emergencies, you name it. We're not looking for someone to punch a clock. We need a field leader who takes ownership of every job from kickoff to close-out.
WHAT YOU'LL ACTUALLY BE DOING-
- Manage active mitigation and reconstruction projects end-to-end — scope, schedule, crew, and quality
- Lead field technicians day-to-day: delegate, coach, hold the standard, and back them when they need it
- Keep documentation airtight — moisture logs, Xactimate-ready notes, photo documentation, and job files that hold up under adjuster scrutiny
- Be the face of the job for homeowners, property managers, and insurance adjusters — professional, clear, and on top of it
- Track labor, materials, and equipment — you own the job profitability, not just the timeline
- Enforce safety protocols and IICRC standards on every job, no exceptions
- Handle equipment maintenance and accountability — if it's on your truck, it's your responsibility
- Be available for emergency response — this is restoration, not a 9-to-5
WHAT WE'RE LOOKING FOR-
- 3+ years in restoration or construction
- IICRC WRT / ASD (or ability to get certified)
- Valid driver's license — clean record
- Experience with Xactimate or job management platforms
- Comfortable managing field crews directly
- Strong communicator — crews, clients, and adjusters
- Physically capable — heavy lifting, tight spaces, ladders
- Bilingual English/Spanish a plus
WHAT YOU GET-
Company Vehicle- Fully equipped work vehicle
Full Tech Package- iPad, laptop, moisture meters & all field equipment
Profit Sharing- You help build it, you share in it
401(k) + Match- Company-matched retirement contributions
Health Insurance- Company contribution toward your coverage
Paid Training & Certs- IICRC, SERVPRO, and industry certifications covered
Uniforms Provided- Full branded uniform set from day one
Paid Time Off- PTO that actually accrues
Why SERVPRO Team Allen-Six franchise licenses across all five NYC boroughs — serious coverage, serious volumeActively scaling — large commercial losses, TPA programs, and insurance carrier relationships already in placeLeadership that came up through the trades — we know what this job takes and we respect people who do it wellReal room to grow — this isn't a dead-end field supervisor role, it's a stepping stone for the right person
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.