PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a 'One Team' mentality, manage production crews and job assignments as assigned while following PuroClean production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Managing Customer Satisfaction and representing the brand
Effectively oversee all aspects of the production processes and customers' needs
Identifying areas for improvement and managing technicians and subcontractors effectively
Managing production, pricing schedules, estimate details & coordinating with GM/Owner
Ensuring job sites have an orderly appearance and follow safety guidelines
Communicating and managing customer concerns with GM/Owner effectively
Maintaining cleanliness of products and equipment to the highest standard
Ensure clear communication with office staff, immediate supervisor, supporting technicians, and subs
Qualifications:
Experience in equipment, asset and financial management
Understanding of safety guidelines and ability to manage them on site and while traveling
Aptitude with record keeping, documenting job progress, and communicating with insurance adjusters
Ability to identify areas of opportunity to grow the business
Strength in team building and establishing lasting relationships with clients and subcontractors
Numbers & Facts
Location
Augusta, GA
Skills
Asset Managementunmatched
Business Growthunmatched
CoS (Class of Service)unmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Documentationunmatched
Emergency Servicesunmatched
Financial Managementunmatched
Insuranceunmatched
Operations Managementunmatched
Pricingunmatched
Production Costingunmatched
Production Managementunmatched
Production Scheduleunmatched
Project/Program Managementunmatched
Record Keepingunmatched
Schedule Developmentunmatched
Servant leadershipunmatched
Team Buildingunmatched
Time Managementunmatched
Training/Teachingunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.