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Restoration Project Manager

Servpro
  • Monticello, Minnesota
    14 days ago

    Job Description

    Position Type: Full-time

    Status: Exempt

    Salary + Commission

    As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence. 

     

    Key Responsibilities

    ·        Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.

    ·        Negotiate with customers and/or clients for approval of restoration activities

    ·        Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors

    ·        Review job site documentation to support the services provided and ensure proper client requirements and billing process

    ·        Maintain all communications with customers, teammates, vendors, and insurance representatives  

    ·        Manage production expenses including labor, equipment, vehicles, and other assets

    ·        Manage the customer and client experience and overall satisfaction 

    ·        Provide priority response to potential customers, as needed.

    ·          Actively engage in recruiting, hiring, and training restoration teammates

     

    Position Requirements

    ·        High school diploma/GED; Associate degree or Bachelor’s degree preferred 

    ·        Valid driver’s license

    ·        At least 1 year of management and/or supervisory experience

    ·        At least 3 years of industry experience

    ·        IICRC certification a preferred

     

    Skills/Physical Demands/Competencies

    ·        Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

    ·        Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

    ·        Ability to repetitively push/pull/lift/carry objects

    ·        Ability to work with/around cleaning agents

     
    Benefits available:
    -          Paid Time Off
    -          Paid Holidays
    -          Health Insurance 
    -          Kavira Health Benefit
    -          HSA (if enrolled in health insurance)-Company contributes monthly into HSA
    -          Dental insurance 
    -          Retirement Plan- Company matches up to 3%
    -          Free Life Insurance coverage
    -          Short term disability 
    -          Accident Insurance
    -          Critical Care Insurance
    -          Employee Resource Group
    Compensation: $65,000.00 - $85,000.00 per year




    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

    Numbers & Facts

    LocationMonticello, Minnesota
    Websitehttps://www.servpro.com/

    Skills

    • Billingunmatched
    • Critical Careunmatched
    • Customer Experienceunmatched
    • Customer Service Evaluationunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Driver's Licenseunmatched
    • Expense Managementunmatched
    • Health Insuranceunmatched
    • Health Planunmatched
    • High School Diplomaunmatched
    • Industry-Specific Softwareunmatched
    • Insuranceunmatched
    • Material Movingunmatched
    • Negotiation Skillsunmatched
    • People Managementunmatched
    • Production Managementunmatched
    • Project/Program Managementunmatched
    • Retirement Planunmatched
    • Statement of Work (SOW)unmatched
    • Support Documentationunmatched
    • Team Lead/Managerunmatched

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