Position Title: Restoration Sales (Emergency Response Coordinator)
Location: South San Francisco, CA
About the Company
Paul Davis Restoration of San Francisco, is a trusted leader in emergency property damage services, restoration, and reconstruction for residential and commercial properties. Backed by a globally recognized brand in the rapidly growing restoration industry, the San Marcos team is known for responding quickly, operating with integrity, and helping people navigate some of the most stressful moments they face after a loss.
Job Purpose
The Paul Davis ERC – Restoration Sales role is a front-line, high-impact position responsible for responding to property loss events and securing emergency service work. This is a true hunter-style sales role that combines relationship building, urgency, empathy, and persistence. The ERC is often the first company representative on site and plays a critical role in turning a distressed situation into a confident, trusting customer relationship.
This role is ideal for someone who thrives in fast-paced environments, enjoys closing business, and is motivated by helping others while achieving performance-based income.
Key Responsibilities
· Respond promptly to fire and property damage emergencies within the San Marcos and surrounding Southern California territory.
· Serve as the first point of contact on active loss scenes, securing Emergency Work Authorizations and initiating mitigation services.
· Build immediate trust with homeowners, property managers, and commercial clients during high-stress fire and disaster events.
· Coordinate and dispatch emergency response crews, prioritizing mitigation services based on loss type and severity.
· Conduct initial damage assessments and create accurate new loss documentation to support mitigation and reconstruction efforts.
· Verify insurance coverage and work professionally with insurance adjusters and claims personnel to facilitate timely approvals and smooth claim progression.
· Clearly communicate customer expectations, site hazards, and property conditions to internal production teams to ensure safe and efficient execution.
· Maintain accurate records of dispatched losses, authorizations, and follow-up on declined or delayed services.
· Develop and maintain strong relationships with insurance agents, adjusters, property managers, and referral partners to drive local emergency response opportunities.
· Represent the Paul Davis brand with professionalism, integrity, and consistency in a competitive local market.
Qualifications
· Proven sales experience with a strong ability to close (hunter mentality required)
· Willingness to be on-call 24/7/365 as part of an emergency response rotation
· Comfortable operating in fast-paced, high-pressure, customer-facing environments
· Persuasive, resilient, and persistent with a strong desire to help others
· Excellent communication and interpersonal skills
· Highly organized with strong follow-through
· Valid driver’s license and clean driving record
· High school diploma or equivalent (industry experience preferred, not required)
· Experience with insurance claims, emergency services, or restoration is a plus
Compensation
· Base Salary: $70,000 - $80,000
· Performance-based bonus tied to closed sales
· Competitive total compensation potential based on performance
Benefits Include:
· Health Insurance (medical, dental, vision)
· Holidays
· 401(k)
Why This Role
· High-visibility role with direct impact on customers and company growth
· Strong base salary plus bonus opportunity
· Established brand with consistent demand and resources
· Ideal for driven sales professionals who want meaningful work, not just transactions
· Opportunity to grow within a respected restoration organization
If you are a motivated, relationship-driven sales professional who thrives in fast-moving environments and wants to make a real difference while earning performance-based income, the Paul Davis ERC – Restoration Sales role in South San Francisco, CA may be the right next step for you.
Apply today to be considered.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results