Restoration Supervisor/Crew Chief

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

SERVPRO of Hardin & LaRue Counties is hiring a Restoration Supervisor!
 
Benefits
SERVPRO of Hardin & LaRue Counties offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!
 
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
 
Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control 
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities 
• Document a detailed and accurate job file and scope of work to support the services provided 
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required.
• Be proficient in use of technology such as iPads, Google Sheets, and other software

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Normal Working Hours, Additional Working Hours, and Travel Requirements:
This is a full-time position working 8:00 a.m. – 5:00 p.m., Monday – Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
 
 SERVPRO of Hardin/Larue Counties is an EOE M/F/D/V employer

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.