Retail Account Representative (Full-Time | Entry Level)

Position Overview

GTL Management is currently hiring a full-time Retail Account Representative to join our growing team near Elk Grove Village, IL. This entry-level position is ideal for individuals who enjoy working with people, providing excellent customer service, and building professional skills in a fast-paced retail environment.

As a Retail Account Representative, you'll interact directly with customers, answer questions about products and services, assist with account enrollments and order processing, and deliver a positive customer experience. We provide comprehensive paid training, ongoing mentorship, and clear opportunities for advancement based on performance.

Position Requirements

• Previous retail, customer service, hospitality, or sales experience is preferred but not required
• Strong communication and interpersonal skills
• Positive attitude and professional demeanor
• Organized, dependable, and detail-oriented
• Self-motivated with the ability to work independently and as part of a team
• Full-time availability
• Reliable transportation to assigned retail locations

Key Responsibilities

• Greet and assist customers in a professional and friendly manner
• Explain available products and services based on customer needs
• Process customer orders, enrollments, and account information accurately
• Deliver exceptional customer service during every interaction
• Maintain up-to-date knowledge of products, services, and promotions
• Meet individual and team performance goals
• Attend scheduled meetings, training sessions, and team development activities
• Represent our clients professionally while maintaining company standards

Why Work With GTL Management

• Competitive Weekly Pay
• Performance-Based Bonuses and Incentives
• One-on-One Mentorship
• Advancement Opportunities into Leadership and Management
• Travel Opportunities
• Weekly Team Events
• Collaborative and Supportive Team Environment
• Unlimited Earning Potential
• $15 or more with commission — you'll always earn whichever is greater.

Who We're Looking For

This opportunity is ideal for individuals looking to begin or grow a career in sales. Career changers and candidates with backgrounds in retail, hospitality, food service, customer service, or other people-focused roles are encouraged to apply.

No previous sales experience is required. We provide the training and support needed for your success.

Location & availability

This is a full-time, in-person position. Applicants should be local to the area or able to reliably commute.

About GTL Management

GTL Management partners with nationally recognized clients to provide face-to-face customer engagement and sales support in retail environments. We are committed to developing our team through hands-on training, mentorship, and opportunities for long-term career growth.

GTL Management is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

About GTL Management, Inc.

GTL Management, Inc. is a results-driven sales and marketing firm focused on delivering personalized customer acquisition solutions for a diverse portfolio of clients. We’re all about big goals, strong teamwork, and creating an environment where people actually enjoy coming to work. With a foundation built on integrity, collaboration, and continuous development, we help both our clients and our team members win.