Retail Assistant Manager

FedEx Office and Print Services

Naples, FL

JOB DETAILS
SKILLS
Coaching, Communication Skills, Customer Experience, People Management, Process Improvement, Quality Control, Quality Management, Resolve Customer Issues, Retail, Retail Management, Service Delivery, Team Lead/Manager, Team Player
LOCATION
Naples, FL
POSTED
1 day ago

The Store Assistant Manager leads a store business unit to ensure a positive customer experience by supervising team members and overseeing operations such as production, retail, shipping, and quality control. They assist in hiring, training, coaching, and resolving customer issues, while maintaining a clean and professional environment. Responsibilities include managing customer flow, supporting store goals, and ensuring policies are followed. The role requires prior supervisory experience, strong communication skills, and the ability to work in a fast-paced setting. Essential functions include standing, lifting, and effective teamwork. The position emphasizes quality-driven management, process improvement, and adherence to company standards, with a focus on delivering excellent service and operational excellence.

About the Company

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FedEx Office and Print Services