Company DescriptionWe are looking for Retail Associatesto join the re-opening of the famedDelano Miami Beach.Set to open its doors in 2026 Delano Miami Beach will fuse historic charm with contemporary luxury reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts the hotel will preserve its iconic walk-in pool and in addition unveil a new pool on an amenity deck offering breathtaking views of the ocean. Delano Miami Beach will act as the brands flagship location re-establishing Delano as a trailblazer in luxury lifestyle hospitality.Job DescriptionUnder the general guidance of the Retail Manager the Retail Associate will deliver an elevated and personalized shopping experience that reflects the brands signature style and service excellence. They will serve as a brand ambassador ensuring every guest interaction is warm intuitive and memorable while maintaining the highest standards of presentation and product knowledge.YOUR KEY RESPONSIBILITIESProvide exceptional personalized service to guests anticipating needs and offered tailored recommendations.Maintain a strong understanding of all our of products collections and brand story telling.Achieve and exceed individual and team sales goalsEnsure the retail space is impeccably presented at all times in line with brand standards.Assists with merchandising restocking and inventory controlProcess transactions accurately using POS systems.Handle guests inquiries special requests and concerns with professionalism and care.Support daily opening and closing procedures.Collaborate with team members to create a seamless and engaging guest experienceWe recognize we are in the hospitality industry and that may require us to provide lateral service.We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.QualificationsPrevious experience in retail luxury hospitality or a guest-facing role preferredStrong interpersonal and communication skillsPassion for fashion lifestyle and luxury retail environmentsAbility to multitask work in a fast-paced environment and have a high-level attention to detailMaintain positive and productive working relationships with other team members and departmentsAbility to work independently and to partner with others to promote an environment of teamworkMust be able to stand or walk a minimum eight-hour shiftMust be able to twist tow push or pull reach bend climb and carry objects as necessaryMust have excellent communication skills and be able to read write speak and understand EnglishMust be able to work inside and outside at all times of the year as needed based upon business volumesAdditional InformationAll your information will be kept confidential according to EEO guidelines.