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Retail Associate

PET FOODIE LA

Santa Monica, CA

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JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Fast Food, Interpersonal Skills, Meet Sales Quota, Organizational Skills, Point of Sale (POS) Systems, Retail, Revenue Growth, Sales, Schedule Development, Team Player, Telephone Skills, Transaction Processing/Management
LOCATION
Santa Monica, CA
POSTED
24 days ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts

About the Role


As a Pet Sales Associate, you're the heartbeat of our front-of-house experience. Half of your day is spent helping customers find the right food, treats, and products for their pets — making thoughtful recommendations and driving sales. The other half, you're the first face grooming clients see: checking pets in and out, managing the grooming schedule, and making sure every visit feels smooth and welcoming.


What You'll Do


  • Greet customers and grooming clients warmly and by name whenever possible
  • Guide shoppers through our product selection with genuine knowledge and a consultative approach — no hard sell, just good advice
  • Meet monthly sales goals for food, supplements, and accessories
  • Check pets in and out for grooming appointments, confirm booking details, and communicate with the grooming team
  • Handle scheduling changes, waitlists, and client follow-ups for grooming
  • Maintain a clean, organized, and well-stocked sales floor
  • Process transactions accurately using our POS system
  • Answer phone inquiries with care and efficiency
What We're Looking For


  • A genuine love for animals (non-negotiable)
  • Comfortable in a fast-paced, dual-role environment — you'll be selling one moment and soothing a nervous dog owner the next
  • Strong communication skills and a natural ability to connect with people
  • Prior retail, sales, or customer service experience preferred; pet industry experience a plus
  • Reliable, punctual, and a team player

About the Company

P

PET FOODIE LA

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