Retail Attendant and Barista

Join the Jamestown Java Team! We're seeking a Retail Attendant & Barista to provide outstanding service to our guests while preparing specialty coffee drinks and assisting with retail sales. If you have a passion for customer service and enjoy a fast-paced environment, we'd love to meet you! Apply today and become part of the 7 Cedars family. The Retail Attendant and Barista is responsible for assisting with operations of Jamestown Java/Goods & Gifts. The scope of responsibility will include, but not be limited to: interacting with guests at gift shop, ringing up merchandise, operating the coffee shop, and coordinating with other departments.

• Native American hiring preference for qualified candidates.

ESSENTIAL FUNCTIONS

• Ring up customer sales, transactions, voids and exchanges as needed.
• Greet guests, answer questions, be knowledgeable of product served, offer suggestions, take and serve beverage orders.
• Responsible for maintaining the cleanliness of work station, store and displays.
• Ensure items are fully stocked and, with proper rotation, all outdated items are pulled.
• Must be able to operate and prepare foods/beverages using a variety of kitchen equipment including but not limited to; panini grill, convection oven, microwave, dishwasher, Hobart scale, food slicer, coffee grinder, and espresso machine.
• Monitor and freshen retail areas on a continual basis.
• Pro-actively assist guests in their shopping experience to encourage guest satisfaction and purchases.
• Resolve guest conflicts and concerns while maintaining superior customer service.
• Coordinate and communicate with all departments to meet guests needs.
• Promote 7 Cedars Casino, Longhouse Market & Deli, Cedars at Dungeness, and other Resort/Jamestown SKlallam Tribe properties to hotel guests.
• Understand and maintain reputation management.
• Follow all policies and regulations.
• Core competencies in current ADA and other regulatory expectations.
• Uphold and lead others in following 7 Cedars Resorts mission and values.
• Perform miscellaneous duties as assigned.

QUALIFICATIONS

• High School Diploma or GED equivalent required.
• Minimum one (1) years of related retail experience, including cash handling and knowledge of deli/espresso sales.
• Excellent verbal and written communication skills and ability to work collaboratively with hotel teams and guests.
• Ability to promote positive relationships with guests, clients, vendors and Resort teams.
• Strong organization, prioritization, and multi-tasking skills.
• Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining work processes.
• Must be flexible with hours and days worked; mornings, nights, weekdays, weekends and Holidays.

Why work for 7 Cedars?

Nestled on the scenic Olympic Peninsula, 7 Cedars Resort Properties includes 7 Cedars Casino + Hotel, Cedars at Dungeness Golf Course, and the Longhouse Market & Deli. Everything we do is guided by one goal: delivering a fun, friendly, and personable experience - The 7 Cedars Resort Experience - to every guest and team member.

We offer a competitive and comprehensive benefits package to support our employees both at work and beyond. Full-time employees are eligible for health insurance (medical, dental, and vision), paid vacation and sick time, six paid holidays plus one floating holiday, employer-paid life insurance, wellness reimbursement programs, a shared leave program, and more!

All 7 Cedars employees enjoy free access to our Employee Assistance Program, along with resort and local discounts - including 50 cents/gallon off fuel, 50% off employee meals while on the clock (and 20% otherwise and much more. Employees also have the option to enroll in our 401(k) plan with no waiting period and a 4% company match, and enjoy free access to a Merrill Lynch financial advisor. Full- and part-time employees are additionally eligible to enroll in supplemental insurance coverage.