Retail Buyer - UVA Sports

Job Description

The Retail Buyer supports the Retail Manager by overseeing day-to-day operations across several indoor and outdoor venues. This role is responsible for ensuring customer service standards are met, staffing levels are sufficient, inventory accuracy, and sales performance across several sports and venues.

Job Responsibilities

• Supervises the receiving and tagging of incoming merchandise
• Assigns daily tasks and ensures tasks are performed correctly and in a timely manner, while maintaining high standards of customer service
• Coordinates the moving of incoming merchandise to retail office, storage area(s) and/or display floor
• Handles the storing of all incoming merchandise in assigned locations
• Ensures correct pricing on all products on the floor
• Leads ongoing training for customer service and product knowledge while motivating sales associates
• Ensure accurate opening & closing procedures for events, including staff awareness of promotions, POS close out for credit card sales, inventory loss prevention policies are being followed
• Lead by example in providing high level customer service, product recommendations, and resolving customer complaints professionally
• Conduct and verify product purchase order, product receiving receipt, price tagging, and invoice is correct before turning in paperwork to payment clerk
• Assist in physical & digital product transfers across stores and warehouse locations and verify accuracy of transfers through inventory system
• Lead physical inventory take process and inventory review for any damaged product, count variances, and necessary reorders
• Develop and maintain sales floor merchandising standards through sale promotions, product displays, and fulfilling client requests
• Assist with post-event sales and recap reports by tracking several key performance indicators, operational issues, customer trends, future merchandising opportunities
• Cashiers when necessary to expedite the processing of guest's purchasing
• Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise
• Leads special projects (i.e., holidays, events, book signings, etc.) when needed
• Communicates with the manager to ensure all received products are placed on the retail floor as soon as possible
• Works with manager to always ensure full productivity on the floor
• Takes charge of unpacking and pricing of new merchandise
• Ensures that packing slips and invoices are reconciled by the retail clerk
• Fully understands the point-of-sale system
• Trains new hires on Point of Service (POS) system, overall safety, and job responsibilities.
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• At least 2 years of experience in a retail sales supervisory role or combination of education and experience with comparable knowledge and skills acquired
• Familiar with Microsoft Office and Point of Sale (POS) Systems
• Ability to work a flexible, event-based schedule that includes evenings and weekends
• Strong organizational and communication skills
• Ability to demonstrate excellent customer services using Aramark's standard service model
• Ability to multitask and lead staff through fast-paced, high-volume environments
• Ability to stand, walk, and work on feet for extended periods of time
• Ability to lift, push, pull up to 50 lbs.
• Comfortable working in outdoor environments that could include weather elements such as rain, wind, heat, cold, snow

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.