Retail Cashier

Position Summary

The primary responsibility for all positions with Lanier Ace Hardware is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. Retail cashiers are responsible for providing customers with fast and friendly service at the cash register area. Other responsibilities may include managing shelves and inventory and maintaining the overall appearance and cleanliness in the store.

Essential Duties and Responsibilities

• Provide prompt and courteous customer service.

• Precisely and accurately handle money, checks, and other types of payment received for product sold, including processing refunds and/or issuing in-store merchandise credit to customers for returned merchandise.

• Perform credit card transactions, personal check acceptance, and cash transactions in accordance with company standards, policies, and practices.

• Be knowledgeable and actively participate in all sales promotions and other campaigns.

• Build customer relations.

• Maintain a neat personal appearance and always wear company uniform.

• Address customer complaints in a positive manner.

• Face front and dust merchandise near register area.

• Follow company policies and procedures for all transactions.

• Engage the customer to ensure that they are receiving all the benefits of being an ACE Rewards member and actively seek participation from them.

• Review and adhere to store safety/emergency procedures.

• Perform regular cleaning of counter surfaces, store equipment, and other duties as assigned.

Required Knowledge, Skills, and Abilities

• Retail cashier experience preferred.

• Exceptional customer service skills and the ability to help maintain a customer-focused culture.

• Ability to use a cash register (point of sale or POS system), computer, telephone, and other equipment as needed.

• Ability to work as part of a team and interact with customers.

• A continuous pattern of regular and prompt attendance is required.

• Must be able to work a flexible schedule of days, Saturdays, and holidays.

Physical Requirements

The minimum physical requirements for this position include:

• Ability to stand for an extended period, walk, reach, and bend to perform job duties.

• Move and handle merchandise up to 40 pounds.

Job responsibilities may change based on the needs of the business.

Work Environment

The work environment characteristics described here are representative of those associates encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

I acknowledge that I have reviewed the job description outlined above and agree that it identifies the responsibilities that I have agreed to perform. I also understand that additional duties may be assigned by my manager or supervisor.

Learn and Grow with Us

Are you a hardware hero? Bring your knowledge and we’ll teach you something new.

Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.

We train you from day one and the opportunities don’t stop there.

What to Expect

• You’ll work directly with customers, welcoming them and helping them find everything necessary to complete their project in one trip.

• You’ll work in a fast-paced, high-energy, and fun environment.

• You’ll be on your feet for most of your shift (6 to 8 hours).

• You must lift up to 40 lbs.

• Click through and start your journey with us now!

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment-related matters, including hiring, firing, discipline, supervision, staffing, and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos, and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

In 1940, Edna and Ardell Lanier opened Lanier Hardware. Over 85 years later, the store is still owned and operated by the Lanier family. Lanier's now holds over 32,000 sq ft of merchandise space, including an upstairs and a basement. The Lanier family and team pride themselves in providing our customers with excellent service. Over the years, Lanier's has become known as "The Place To Find What You Want". Some say, if Lanier's does not have it, you don't need it. We look forward to seeing you when you stop by and helping you find the right merchandise for your needs.

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